Associate Program Compliance Manager

Company Description

From helping to invent the affiliate industry, to performance marketing and what comes next, we've earned a reputation for maintaining the largest, most reliable partnership-based platform and sterling service with a personal touch.

With over 25 years of experience and 1,000+ associates across 7 different countries, CJ (formerly Commission Junction) is the most trusted and established name in performance marketing.

We specialize in cultivating partnerships between top brands and trusted publishers to help them drive revenue and grow their businesses. CJ's industry-leading solutions and services are what makes our innovative marketing technology ("martech") the platform of choice for over 3,800 global brands across all industries including retail, travel, finance, technology, and home services. As part of Publicis Groupe, our data capabilities, future-focused tech, and strategic expertise power meaningful connections so brands can reach consumers wherever they are.

We take just as much pride in our innovative technology and comprehensive data as we do in the expertise and dedication of our people. Our collaborative teams are equipped with advanced tools, training, and career development opportunities in order to provide our clients with cutting edge solutions, strategies, and support that drive meaningful results. In an industry with much uncharted territory, our people are a trusted a steady hand.

So, what is Affiliate Marketing?

Think about the last time you bought something online. Maybe your favorite influencer shared a product that caught your eye with a coupon to help save you some cash, or perhaps you already knew what you wanted to buy, but there were so many options that you needed help from a trusted review site. However you finally made your purchase, chances are you interacted with affiliate publishers along the way-whether they influenced you, provided helpful information, or made sure you got the best price, CJ provides the performance marketing platform that connects brands with publishers to create valuable resources frequently used by shoppers such as yourself.

Here's why you'll love working here!

In addition to competitive salaries,401K matching, wellness reimbursement programs, life insurance, comprehensive medical, dental and vision coverage, we also offer...

• Flexible time off, no accrual necessary

• Generous amount of paid holidays

• Company-sponsored team building events

• Employee Referral Program

• Annual recognition awards

• Flexible work arrangements

• Parental bonding leave

• Back-up child/elder care

• Employee discount program

• International SOS program

• Business Resource Groups- these employee-led groups join together around common interests, backgrounds, or demographic factors to help build an engaging, inclusive work environment for all.

… just to name a few of our great perks!

Job Description

As an Associate Program Compliance Manager, you'll learn first-hand from our team of outstanding professionals and grow into leading compliance strategy and execution for your own portfolio of advertiser clients. You'll also manage publisher outreach and ensure violations are remedied in a timely manner. You'll apply monitoring technologies and auditing to the client's specific needs using your skills in strategic planning, creative thinking, strong communication, and exceptional attention to detail.

All levels of Program Compliance Managers have ownership of the services within their portfolio and take pride in supporting business growth by providing unique insights, informed advice, and consistent execution based on client policies, CJ's requirements, and industry best practices.

This is an individual contributor role. You'll collaborate regularly with other Program Compliance team members and throughout the CJ organization. You'll use specialized software, for which you'll receive training, as well as typical business applications such as Microsoft Excel, Outlook, and PowerPoint.

What You Will Be Doing:

You'll apply monitoring technologies and auditing to your client's specific needs using your skills in strategic planning, creative thinking, strong communication, and exceptional attention to detail. This includes creating audit plans and overseeing work executed by supporting team members. You'll refine your compliance skills with guidance from senior team members and will use specialized software as well as typical business applications such as Microsoft Excel, Outlook, and PowerPoint.

Competencies for this role fall under three key areas:
1.Strategically combine monitoring technology, data, auditing, and publisher management to maximize compliance monitoring coverage and speed in identifying and resolving issues

• Demonstrate mastery of compliance tools and use them appropriately to monitor for and investigate compliance violations; consistently review and optimize monitoring technology

• Leverage data including referring URLs, performance, and violation trends to maximize compliance monitoring coverage, speed, and accuracy in identifying and resolving issues

• Manage content auditing URL lists, audit criteria, and related communication with supporting team members

• Execute ad hoc audits as needed to meet service requirements, e.g. time-sensitive promotional content updates; conduct quality assurance reviews

• Ensure all aspects of compliance service are being executed thoroughly and accurately

• Identify and pursue additional monitoring needs, risks, and coverage expansion ideas and opportunities
  2.Diligent follow-up demonstrating expertise, responsiveness, and business value to clients (external and internal clients)

• Reliably accurate, on-time deliverables

• Responsive to client, publisher, and internal communications

• Consistently communicate with and on behalf of clients

• Proactively share information and strategic guidance with clients relevant to the industry, vertical, and their specific program

• Accurately maintain all reporting and tracking logs
  3.Develop and apply a deep understanding of client needs, program policies, industry and regulatory environment

• Comprehensive knowledge of CJ Publisher Service Agreement and related policies

• Comprehensive knowledge of your client's program terms

• Maintain and continuously expand industry knowledge including publisher business models, CJ technology and systems related to compliance, regulatory developments

• Provide consultation and guidance to help advertisers develop clear policies aligned with industry best practices and help publishers understand and abide by those policies

• Regularly reflect on client needs and where compliance is adding value; identify and pursue opportunities to optimize compliance coverage and resource utilization

Qualifications

What we look for:

• Bachelor's degree or commensurate related work experience

• 2+ years experience delivering high-quality professional services to business clients

• Proficiency with Microsoft Office, including Excel and PowerPoint

• Self-driven, focused individual who takes initiative to solve problems

• Excellent logic, reasoning, and critical thinking skills

• Strong attention to detail, time management, and analytical skills

• Intrinsic curiosity with a methodical approach to investigating and resolving issues

• Ability to act decisively with good judgment

• Excellent written, verbal, interpersonal, and presentation skills

• Ability to work effectively across time zones, geographies, and cultures

• Digital marketing, financial services, and/or legal experience a plus

Additional Information

Why CJ ?

CJ is the leader in Affiliate Marketing. We take pride in our innovative technology, comprehensive data solutions and our people. We equip our teams with advanced tools, training and career development opportunities all to provide cutting edge solutions, strategies and support to deliver high quality results for our clients. We work in an energetic, results-oriented, collaborative, team environment that recognizes exceptional performance. As we evolve and grow as a business, so do you.

We're a community of creative and passionate problem solvers who go the distance to tackle the tough questions, think outside the box, and drive intelligent growth, for our clients-and ourselves. We foster and embody an inclusive and collaborative culture where diverse perspectives are sought, relationships are valued, and people feel accepted with a sense of belonging in expressing themselves authentically. We pride ourselves in having a workplace environment that values both work and play. Business Resource Groups, Fun team outings, office events, and flexible time off mean a work life balance with colleagues that turn into lifelong friends.

Conditions of Employment

All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

All your information will be kept confidential according to EEO guidelines.