Associate Product Manager

Company Overview:

HomeServe USA Corp. is a Great Place to Work, and while we're biased, we're not just saying that. We're proud to have been certified as a Great place to Work the last four years. What do we do and what makes it so great? Well, we're glad you asked!

We put people at the heart of everything we do. That's priority number one for all of us. For the 5 million Customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,000 municipal and utility Partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. And for the nearly 3,000 People working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe USA Corp., everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers.

Position Overview:

The Associate Product Manager is a part of the HomeServe Product Management team. As an Associate Product Manager, you will work with the team to help organize and define our various product lines as well as participate in planning their go-forward strategy.

Responsibilities:

• Develop a thorough understanding of and serve as the subject matter expert for assigned product lines.

• Assist with the development of product roadmaps and product value proposition.

• Develop and report on key product metrics.

• Work cross-functionally with key internal stakeholders to ensure we are meeting customer, client, and compliance needs.

• Serve as a key point of contact for our call center and client teams regarding product questions.

• Assist in driving strategy regarding the simplification of our product lines.

• Conducting competitive analysis to help understand gaps and inform future product development.

• Ad-hoc responsibilities as assigned.

Job Requirements:

• Bachelor's Degree or 1-2 years' relevant work experience.

• Experience analyzing reports and identifying key trends.

• Excellent organizational skills and ability to juggle multiple priorities and effectively meet deadlines.

• Ability to prioritize on a short-term and long-term basis to assure maximum efficiency.

• Must possess initiative, balanced judgment, objectivity, and the ability to plan.

• Ability to take direction and work toward completion of a goal while communicating progress and roadblocks as appropriate.

• Strong attention to detail.

• Strong work ethic and willingness to take ownership.

• Intermediate to advanced Microsoft Office (Excel, PowerPoint, Word) skills.

• Experience with the home services industry and/or subscription-type membership products is a plus.

In Return, We Offer:

• Competitive compensation

• Career development and advancement opportunities

• Friendly, open and team-oriented work atmosphere

• Excellent benefits including generous medical, vision, dental and life & disability insurance.

• 401(k) plan with a company match

• Eligibility to enroll in up to two HomeServe coverage plans paid for by the company.

Salary Range: $56,453.14 - $75,270.85

Annual Incentive Bonus Potential: 5%

HomeServe USA is an equal opportunity employer.

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