Associate Manager

Under Armour Sevierville , TN 37862

Posted 2 months ago

Under Armour has one mission: to make you better. We have a commitment to innovation that lies at the heart of everything we do, not just for our athletes but also for our teammates. As a global organization, our teams around the world push boundaries and think beyond what is expected. Together our teammates are unified by our values and are grounded in our vision to inspire you with performance solutions you never knew you needed but can't imagine living without.

Position Summary

The Associate Store Manager supports the Store Manager in developing and implementing the business strategy and leading the daily operations of the store. In partnership with the Store Manager, the Associate Store Manager is accountable for driving results by effectively teaching, training and coaching into a high performing store team that achieves sales goals, meets merchandising brand standards and delivers operational excellence. The Associate Store Manager is expected to role model Under Armour's Core Competencies and I WILL behaviors in all actions and interactions in order to create a positive Teammate and Athlete experience.

Essential Duties & Responsibilities

Leadership

  • Motivate and inspire the team by delivering a compelling vision and purpose which encompasses Under Armour's Core Competencies and I WILL behaviors.

  • Act as the leader on duty and consistently models the brand's Athlete service standards and selling behaviors.

  • Establish and communicate clear expectations while holding the store team accountable for achieving all brand, performance and behavior standards.

  • Build and support effective relationships with all teammates, peers and supervisors to effectively lead positive change.

  • Supports the Store Manager through effective execution of all performance management tools.

  • Effectively communicate with the management team to align and help drive business strategy.

  • Proactively seek personal learning and development opportunities to build leadership skill set and enhance individual performance.

  • Ensure total Store Accountability for all Under Armour Policies and Procedures.

  • Support the Store Manager in establishing and executing a strategic plan to achieve planned sales and key performance indicators for all time periods.

  • Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results.

  • Train and develop team on business acumen to drive business performance.

  • Build Athlete loyalty through in-store experience, through the use of Athlete data capture, endless aisle and the understanding of Connected Fitness applications.

Operations

  • Maintain Under Armour brand standards of neat, clean and organized sales floor, cash wrap and fitting room ensuring store environment is safe for teammates and athletes.

  • Support/Lead the efficient and productive handling of all merchandise including shipment receipt and processing, floorsets, markdown optimization and replenishment systems while maintaining backroom standards.

  • Oversee and ensure efficiency of all daily operational procedures.

  • Ensure store audit compliance and shrink results meet company loss prevention standards.

  • Manage payroll and schedule adjustments effectively to maximize productivity to achieve payroll and sales targets.

Merchandising

  • Lead and support all visual directives ensuring mapping and floorset are properly planned, scheduled and executed seamlessly within allotted timeframe.

  • Analyze merchandise reports and direct brand appropriate merchandising moves to maximize presentation and drive sales.

  • Partner with Merchandising DOR to ensure all aspects of replenishment are properly executed - Fill the Floor, power closes, power opens and merchandise adjustments.

  • Lead and support efficient and effective day to day store merchandising by ensuring that the store team understands and maintains Under Armour brand standards and sell through adjustments are held true to the Floor Set overview.

  • Perform "level-sets" and make sure the store is replenished by pushing all goods to the floor.

Qualifications (Knowledge, Skills & Abilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends.

  • Computer and technology proficient.

  • Demonstrated ability to communicate effectively with athletes and store team.

  • Ability to move or handle merchandise up to 25 lbs.

  • Ability to freely access all areas of the store; including the selling floor, stock and register area.

  • Strong prioritizing, interpersonal, problem-solving & planning skills.

  • Knowledge and understanding of employment laws including compliance with federal, state and local requirements.

  • Strong communication, presentation, delegation and follow-up skills.

  • Demonstrated proficiency in sales generation, training, and leading of functional teams.

  • Demonstrated ability to analyze business trends and reporting to drive sales.

  • Demonstrated ability to coach, provide feedback and manage substandard performance.

  • Demonstrated ability to work in a fast-paced and deadline-oriented environment.

  • Ability to perform Essential Job Functions.

Education And / Or Experience

  • Minimum high school education or equivalent.

  • Minimum of 4 - 5 years of retail or equivalent management experience preferred.

Other Requirements

Talent

  • Recruit, hire, develop and retain a high performing store team.

  • Teach, train and coach the store team through successful completion of Division of Responsibilities (DOR) to develop future leaders for the company.

  • Support succession plans to ensure career paths for all teammates; encourage teammates to pursue internal opportunities.

  • Recognize and properly resolve teammate performance issues; communicate high priority issues to the Store Manager in a timely manner and collaborate to develop a plan for resolution to minimize risk.

  • Consistently assess and provide ongoing performance feedback on QB skills, job expectations and Core Competencies through real-time coaching, scheduled touchbases, individual development planning and the performance review process.

  • Support the mid-year and annual review process for all teammates by providing feedback on teammates' performance to Store Manager.

  • Proactively networks, recruits and interviews based on assessments to ensure staffed at all times.

  • Drive teammate engagement by recognizing and rewarding teammates for their outstanding performance.

  • Ensure that teammates adhere to and enforces all employment practices and policies.

Relocation

N/A

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Learn more about Under Armour's COVID-19 response and Teammate vaccination policies here.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Manager Merchandise Manager

Five Below, Inc.

Posted 1 week ago

VIEW JOBS 1/14/2022 12:00:00 AM 2022-04-14T00:00 At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Merchandise Manager do? Under the leadership of the Store Manager, directly leads the Freight team, and all associates of the store while the Manager on Duty. The Merchandise Manager (MM) is responsible for executing merchandising standards throughout the store. The Merchandise Manager is also responsible to "Wow the Customer", operational controls, inventory integrity, asset protection, cleanliness, safety and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Merchandise Manager, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Merchandise Manager is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer: Put the customer first and make a difference in people's lives Unleash Passion: Check your ego at the door and do what you say you will do Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible: Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes of MM: * Leadership * Trainer/Developer/Motivator * Communication * Ownership/Commitment * Accountability/Delegation/Follow Up * Sales Driver/Goal Oriented * Professionalism * Emerging Skill - Planning/Time Management RESPONSIBILITIES: * Ensures Merchandise Movement Process is flawlessly executed * Responsible for merchandising, signing, and resets in Now, Style, Room, Tech, and Party * Responsible for opening and closing store procedures * Responsible for performing SM duties in their absence * Assists in supervising all Associates * Assists in training all Associates * Assists in coaching all Associates * Assists in developing all Associates * Assists in staff scheduling * Reviews all corporate communications and reacts accordingly * Partners with supervisors or corporate office regarding store issues * Drives store sales and controls expenses * Uses financial reporting to drive business opportunities * Assists payroll process and ensures budget is in line with plan * Assists in merchandising procedures * Responsible for maintaining assigned zone * Sets and maintains Market Plan, Signage, and other Merchandise Sets * Ensures the execution of company Inventory Integrity process * Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP) * Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits * Authorizes register functions including post voids, returns and discounts * Complies with Human Resources policies and procedures * Leads Asset Protection and Safety processes and holds associates accountable * Delivers exceptional customer service through personal contact with customers * Assists in receiving and stocking procedures * Unloads merchandise from trucks * Checks in shipments * Stages merchandise for the sales floor * Packs out merchandise * Leads and ensures Five Below's Packaway Process is completed within timeframes provided * Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Key Measurables: * Sales * AP Audits * Shrink Results * Expense Control * ADS * CSAT scores Essential Job Functions: * Frequently operate cash register * Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet * Frequently ascend/descend ladders in order to retrieve and put away stock * Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor * Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations * Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise * Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures * Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS: * High School Graduate or equivalent. * College experience preferred * Minimum 2 years of management experience * Excellent verbal and written communication skills * Ability to multi-task * Creative thinking * Ability to maintain composure under pressure If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Five Below is an Equal Opportunity Employer. Position Type: Hourly Five Below, Inc. Sevierville TN

Associate Manager

Under Armour