Associate Manager, Strategy And Operations, Fraud

About the Team

The Fraud team is looking for a Strategy & Operations Associate Manager to reduce the cost of fraud and build solutions to protect our platform from would-be fraudsters. You'll grow familiar with our three audiences - Consumers, Dashers and Merchants, and become a point person for understanding user behavior that suggests fraud. You'll investigate cases of fraud and brainstorm and implement solutions to reduce fraud in the long-term. Most importantly, you'll help promote the delicate balance between providing our users the best experience possible while keeping bad actors at bay.

About the Role

Our best Associate Managers are data-driven, truth seeking, strategic thought partners and operators. They combine business context and analytics to take on a problem area and implement a customized solution. Think this is you? Read on…

You're excited about this opportunity because you will…

• Establish and refine DoorDash's strategic approach to payment fraud - work on the operations, engineering, and analytics needed to protect DoorDash's audiences from bad actors

• Analyze fraud vectors across DoorDash's platform - complete end-to-end analysis that allows us to better identify the bad actors on our platform and improve the experience of good users

• Influence and engage across the company - partner with the product, engineering, and analytics teams to establish goals and build strategic programs

• Improve through experimentation - use data-driven decision-making to run tests in order to reduce fraud while accelerating growth

We're excited about you because…

• 4+ years of experience in consulting, strategy, business development, operations, technology, investment banking, analytics or related experience

• Experience leading large projects, hitting goals, and succeeding in a team environment

• Strong communicator, both written and verbal

• Problem solving and analytical skills, including proficiency in SQL and expertise in Excel (can maintain complex spreadsheets/sheets)

Compensation

The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that's why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

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