Regal Cinemas Corporation Forest Hills , NY 11375
Summary: The full-time Associate Manager is a full-time hourly employee and the part-time Associate Manager is a variable hour employee or PT regular employee whose primary function is the operation and supervision of a theatre and its employees, and to act as a representative Regal in a way that is consistent with our mission statement and policies.
Essential Duties and Responsibilities for each position include, but are not limited to, the following:
Regular and consistent attendance.
Upholding and administering all theatre policies.
The training, developing, coaching and supervising of non-management employees.
Performing all staff positions as required.
Operating all projection and audio-visual equipment within the theatre, both hardware and software, including all applicable film handling (threading, building-up, tearing down, etc.) and maintenance as required. Working knowledge of all systems within facility in Booth and Projection technology including maintenance, programming, TMS operation and all related projection skills.
Ensure required alcohol certification and training are current where applicable.
Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents.
Ensuring guest satisfaction.
Counting, depositing, and reconciling all receipts taken in during a business day. Receipts include cash, credit cards, coupons, gift cards, checks, discount tickets, and any other mode of payment or accountability deemed applicable by R.E.G.
Knowledge and compliance of dress code
Have completed or in the process of completing the management certification program.
Have reviewed and understand the TMM/ROM
Additional Duties and Responsibilities as assigned by the GM or other senior manager:
The interviewing, hiring, scheduling, coaching, counseling and after conferring with the Human Resource Manager, terminating of any employee. Properly administrating all applicable paperwork and upholding all company policies as they pertain to Human Resources.
Controlling costs, including all direct operating expenses; purchasing and ordering concession and caf stock and any other supplies needed for daily operations, as well as the inventory and auditing processes involved in tracking those supplies.
Supervising theatre maintenance (building and grounds, where applicable), including performing minor repairs and obtaining qualified personnel for large maintenance concerns.
Marketing and promotions of feature film engagements; scheduling of movie show times and the timely delivery of show times to all proper channels.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: High School Diploma or equivalent (if not currently a high school student). At least 3 months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof.
If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Entertainment Responsible Beverage Server training on Regal Online University.
Language Ability: Possess good public speaking skills. Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc. Listen effectively, respond clearly and directly, and ability to explain information to others.
Math Ability: Perform calculations with speed and accuracy, and identify and correct errors.
Reasoning Ability: Identify problems, gather relevant data, and note possible causes of problems. Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions. Take action beyond what is necessarily called for, and perform tasks with a minimal amount of supervision. Perform under pressure and/or opposition.
Computer and Office Skills:
Proven experience with PC platforms and knowledge of basic office programs including but not limited to e-mail, word processing and spreadsheets. Operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail. Use tools and equipment with dexterity, and perform mechanical tasks as necessary.
Interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others. Establish goals, budget time, and set priorities to achieve desired objectives.