Blizzard Entertainment is seeking an experienced community manager who's passionate about the gaming industry, player communities, communication, and social media that is ready to take on team development for Overwatch. This role works in partnership with the marketing and game teams to build player excitement and relationships on behalf of the franchise. The ideal candidate is driven and motivational, a student of brand marketing and communications, with a proven track record of large-scale community development efforts in the entertainment industry.
Contribute to the design and execution of all North America community development programs for Overwatch
Assist manager with hiring, on-boarding, training, team morale, and productivity
Act as public-facing representative of Blizzard and communicate on behalf of the brand across multiple channels and at events
Develop, manage, and execute communication plans and for Overwatch's social media channels
Develop and manage ongoing partnership activities with Content Creators
Work closely with external partners on Overwatch initiatives while maintaining brand integrity
Work closely with event planning and travel agencies
Quality control on social media initiatives
Create engagement opportunities at in-person and online events
Collect, analyze, and report on channel performance data to drive continuous improvement, optimization, and innovation
Provide meaningful feedback to game teams on the community's sentiment, concerns, and suggestions
Bachelor's degree in communications, marketing, or related field or equivalent work experience
Minimum five years' experience with brand communications, forums, and social media
Minimum two years' experience with third party relationship management
Minimum two years' experience with channel management, publishing calendars, reporting & analytics
Staff hiring, goal setting, coaching, and management experience preferred
Familiarity with project management and process improvement
Able to travel, including international travel, and work long hours and weekends when needed
Advanced degrees in communication, marketing, or related field
Project management training and experience
A passionate gamer possessing ample experience with Blizzard games
Knowledge of the FPS market
Existing strong personal network within Blizzard's communities
Video production and / or graphic arts experience
Required Application Materials
Cover Letter which should include:
Why you are interested in working at Blizzard
What games you are currently playing
Only submittals with Cover Letters will be considered.
Blizzard Entertainment is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
Blizzard Entertainment is a global company committed to growing our employees along with the business. We offer generous benefits and perks with an eye on providing true work / life balance. We've worked hard to foster an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed. We are dedicated to creating the most epic entertainment experiencesever. Join us!
Blizzard Entertainment, Inc.