Associate, Infrastructure Operations Analyst II

Associate, Infrastructure Operations Analyst II

Bring your ideas. Make history.

BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We're seeking a future team member in the role of, Infrastructure Operations Analyst to join our Global Batch Services team. This role is located in Lake Mary, FL or Pittsburgh, PA and will work a Hybrid schedule (2-3 days per week in-office required). Candidate must reside within a commutable distance to this work location, as we are unable to accommodate 100% virtual work arrangements.

In this role, you'll make an impact in the following ways:

• The Production Control team provides 24x7 support for all batch requests and one-time changes.

• The team monitors and enforces defined OLAs and SLAs and handles targeted application recovery supporting multiple ESP (Automated Workload Scheduler) environments.

• Production Control processes mainframe and distributed requests, handles abend resolution, maintains exception alerting logic, and works closely with application-aligned support on batch-oriented requirements.

• The management scope of Production Control includes Production, DR and Test environments and is concentrated on monitoring and recovery elements.

• Batch request handling, Abend resolution, Batch Scheduling, Incident Escalation, Incident recovery/remediation, Release management/Code Deployment, Application Support, Metric Reporting.

To be successful in this role, we're seeking the following:

• Bachelor's degree in computer science or a related discipline, or at least 5 years of equivalent work experience required. 2 - 3 years of related infrastructure experience required; experience in the securities or financial services industry is a plus.
• BMC Control M, Broadcom ESP (Automated Workload Schedulers) experience. 

z/OS, TSO/ISPF. Knowledge of JCL and mainframe utilities.

• Unix/Windows OS Knowledge, Service Now, Microsoft Office exposure.

• Be able to work independently and as part of a team. The timing will be 4:00 pm - midnight EST.                            

At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:

• Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion

• Bloomberg's Gender Equality Index (GEI)

• Human Rights Campaign Foundation, 100% score Corporate Equality Index

• Best Places to Work for Disability Inclusion, Disability: IN - 100% score 

• 100 Best Workplaces for Innovators, Fast Company

• CDP's Climate Change 'A List'

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.