Associate Implementation Coordinator

Central Reach Fort Lauderdale , FL 33301

Posted 3 weeks ago

CentralReach is the #1 provider of SaaS software solutions for autism and IDD care. Trusted by more than 150,000 users, we enable therapy providers, educators, and employers to scale the way they deliver Applied Behavior Analysis and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

You will be a part of our incredible CR BillMax team which provides managed billing services to our CentralReach customers, helping them streamline and scale their billing and collections across all the services they provide. Your role will be focused on supporting the on-boarding of new BillMax customers.

We understand the advantages to working from home, and we also believe in the power of people and connections, which is why we proudly offer a hybrid work culture. This position is hybrid with three days per week on-site at our Fort Lauderdale, Florida or Holmdel, NJ office locations.

Key Accountabilities:

  • Build strong relationships with the internal team members and develop an understanding of individual custom needs

  • Ensure timely delivery of all projects assigned by the Implementation Coordinators and others

  • Assist the team with new payor enrollments and ERA set ups

  • Follow up and track multiple projects in any given week

  • Report on issues and concerns to leadership

  • Ensure timely and accurate submission of test claims and track through payment

  • Brainstorm solutions within the CentralReach internal team and assist in research possible solutions

  • Contribute to process improvements

  • Maintain current knowledge of system advancements and new features

  • Other duties as assigned

Desired Skills and Experience:

  • Well-organized with multi-tasking skills

  • Confident communicator

  • Strong communication and presentation skills

  • Self-motivated with a positive and professional approach

  • Willing to roll up sleeves to get work done

  • Adaptable

  • ABA Billing and Revenue cycle management experience a plus

CentralReach was developed for Clinicians by Clinicians. The story of CentralReach begins in 2012 when the company's founder, a practicing Board Certified Behavioral Analyst, decided there had to be a better way to manage her operations so she could spend more time on what mattered most - working with her clients and patients. To help ABA practices focus on what they do best, CentralReach launched the first iteration of its EMR and practice management platform.

Today, under the leadership of Chris Sullens, an award-winning CEO in the technology space, CentralReach is committed to their mission of providing cutting-edge technology and services to help clinicians and educators produce superior client and patient outcomes. Already a market leader, CentralReach is expected to grow exponentially through its four core tenets: hire and develop great people; build industry-leading products; provide exceptional service to customers and continuously invest in systems, processes and infrastructure.

We value our employees and offer a robust benefits package including health and dental, paid time off, life insurance, disability coverage and a 401(k) ing. We also provide comprehensive onboarding, ongoing training, mentoring and career pathing to help you develop your career. We pride ourselves on our fun and energetic environment that also provides our employees with a meaningful way to make a difference by helping clinicians and educators produce superior outcomes for children and adults with disabilities.

CentralReach will not contact you or schedule interviews via Facebook. Please note social media is a current sourcing tool for talent acquisition via LinkedIn, Instagram, FB and for our recent job fair through CR company marketing, but we have a direct link to our website where all viable jobs are listed and directly tracked to our company page.

#LI-hybrid


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