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Associate Help Desk (Itc 191) - Dod Secret Or Higher Required

Expired Job

Csra Inc. Bossier City , LA 71113

Posted 3 weeks ago

Primary Location

Bossier City , LA

United States

Job Requisition

RQ29272

Category

Customer Support

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Legacy CSRA employee login

Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.

May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems.

DESIRED QUALIFICATIONS: AA or equivalent + 1 yr related experience

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training, and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs, and provide mission support services worldwide.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Post date: November 16, 2018

Location

  • Thoroughfare (i.e. Street address):

Bossier City , LA

United States

Location

  • Thoroughfare (i.e. Street address):

Associate Help Desk (ITC 191) - DoD Secret or higher required

CSRA

November 16, 2018

Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.

May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems.

DESIRED QUALIFICATIONS: AA or equivalent + 1 yr related experience

Bossier City , LA

United States



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Associate Help Desk (Itc 191) - Dod Secret Or Higher Required

Expired Job

Csra Inc.