Associate

Job Description (Posting).

Experience in designing scalable cloud, data center and office network infrastructure using Private/public cloud technology and enterprise-class routers, switches, firewalls, load balancers, and wireless networking devices.

Hands on experience with Spine-leaf Architecture for Cross-site interconnectivity.

In-depth knowledge of network security protocols, including firewalls, VXLAN, L2VPN, L3VPN, IDS/IPS, and DDoS mitigation techniques.

Must have an advanced understanding in BGP, OSPF, VDC, vPC, VXLAN, MPLS, ECMP and Fabric Path

Industry certifications such as CCNP, CCIE, or equivalent is highly desirable.

Proficiency in network monitoring and management tools i.e. Zabbix, LibreNMS etc

Expert understanding of external L2 / L3 fabric connectivity and experience in L2 / L3 switching Architecture design

Solid understanding of network virtualization and architecting SDN (Software-Defined Networking).

Expertise in containerized networking, CNI plugins, Network security protocols.

Automation and scripting using Python, Ansible, Puppet, Chef, etc.

Experience with L4-L7- load balancing, firewalls, etc. will be an advantage.

Knowledge of firewall clustering of multiple methods Active/Standby, Active/Active.

Expert experience with configuring and deploying enterprise-class networks including the following products: Cisco Nexus/Catalyst Product Lines

Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment. Effective communication and interpersonal skills to collaborate with various teams and stakeholders.

Expert Skills with conducting Network Assessments including the documentation and presentation of the findings

(1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.