Associate

HCL Technologies Ltd. Albany , NY 12201

Posted 2 days ago

Job Description (Posting).

  • Strong teamwork skills- Ability to manage time/resources well- Strong verbal and written communication skills required.
  • Strong computer skills with

  • 2+ years experience with Microsoft office (Word, PowerPoint, Excel, etc) - Minimum Associate degree in chemistry, physics, or engineering Job Duties: 1 - Own daily equipment execution resolve wafer force completes look at equipment logs, assess the alarm, communicate to engineering team2

  • Analyze particle level or metal contamination or etch rate or deposition rate failure, collect maps and elemental information, document and share with engineering team

  • Address any other manufacturing concern3 Track wSPC or control charts to highlight trends and potential excursions to engineering team4 Hands on in fab support. Support experiments, engineering work on equipment and the operations baseline for advanced semiconductor technology development5 Attend daily operations meeting to provide update on tools6 Create equipment recipes, manage recipe requests, request equipment monitors, place tool inhibits or exceptions, maintain equipment operating procedure, protect fab from excursions7 Create and maintain wSPC charts8 Create Routes that included adding branches, modifying DC definitions for tool monitors 9 Use Siview Specification manager to support tools10 Inhibit and un-inhibit recipes, lots, wafers as needed to enable partial tool production11 Create recipes on equipment12 Maintain sub-fab cabinets, utilities, or units that support equipment. This involves troubleshooting13 Work with vendor to document all equipment related fails, communicated to equipment engineer and drive defined actions by working with operations team (1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

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Associate

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