Associate

Job Description (Posting).

Sr Platform Engineer (Network Infrastructure)Location: JACKSON, MI, US Location:

The successful candidate will be expected to work in a hybrid status of reporting to office in Jackson, MI every Monday, Tuesday, and Thursday with home office flexibility on Wednesday and Friday. Senior Platform Engineer (Network Infrastructure) Role:The Senior Platform Engineer Provides virtual and physical infrastructure evaluation, design, implementation, and 3rd Level technical support services to staff and customers on software systems by testing software and hardware products and maintaining associated documentation. They provide application Life Cycle management including software packaging and deployment services to meet business needs.

The Senior Platform Engineer troubleshoots very difficult infrastructure problems which can involve other groups such as server, network, and Information Security. They utilize automation to remove wasted effort and improver user experience. The Senior Platform Engineer responds and follows-up on internal and external customer support problems.

Excellent communication skills both written and verbal Proficient in Microsoft Office applications to perform End Point management services Ability to analyze, organize, and prioritize work while meeting multiple deadlines Technical skills to design, plan and implement highly Technical infrastructure and applications (virtual and physical) solutions Expert troubleshooting skills: candidate should possess advanced troubleshooting abilities to quickly diagnose and resolve operational issues within the data network. Comprehensive understanding of network protocols including SNMP, ARP, BGP, OSPF, ICMP, SSL/TLS, DHCP, DNS, SMTP, SSH, FTP, HTTP/S, TCP/IP, NAT. Various scripting, programming languages and operating systems (tcl, python, Assembly, C, JavaScript, Node.js, Linux OS, etc.) Industry and F5 Networks-targeted technologies i.e. Application Delivery Control, Application Access Control, SSL intercept/inspection, and Web Application Firewall Security Experience with TCPDump, Wireshark and analyzing network traffic Demonstrate a solid understanding of the OSI and TCP/IP network model (1.) To ensure customer engagement or satisfaction and referenceability (2.) To plan for Program and Delivery Management and ensure that the agreed deliverables in terms of margin are met. (3.) To anchor process improvementorcompliance (human error reporting) and other organizational initiatives (automation , Lean IT implemetation) (4.) To guide, manage, develop, engage the team therby ensuring employee retention (5.) To ensure upskillor creation of resources through internal academiesor trainings and growth rotation