Associate

Job Description (Posting).

SOC Manager Responsibilit s: Experience in leading a global 24 7 SOC team Detailed understanding about Threats and Vulnerabilities business scope and requirements, Derive effort estimates, execute security tasks by working with various stakeholders.

Develop documentation and hand over to operations. Develop and maintain design documentation Provide escalated support for severe outage situations (P1/P2) Interface with customer and other stakeholders directly and provide consultation from security perspective. Manage the day-to-day working of the CSFC Operations for the different customers.

Organizational Functions: Delivery of the operations of CSFC are as per the agreed SLAs and expectations from the customer. Identify the in-efficiencies in the Operations and identify potential solutions to improve efficiency.

Own and drive improvements in the areas of Operations, Technology, Advisory and customer satisfaction. Core Functions: Regular reporting on the state of the customer delivery. Maintain KPIs for the teams and report on Service Improvement Areas to senior management Identify risks and maintain compliance with submission of client facing reports (1.) Security policy analysis and fine tuning, participate in cyber security review calls on change requests and recommendation on policy changes. (2.) Investigate security incidents, Help L3 team in RCA, and working with teams for all the ongoing issues. (3.) Implement changes, Monitors security device performance and implements performance tuning when necessary. (4.) Knowledge TransferorTrainings Create configuration documents, test plan, operational manuals and provide operational training to L1 team. (5.) Understand the security environment and respective product, Configuring, monitoring, and troubleshooting network security solutions and related monitoring tools