Associate General Counsel Contracts

Alorica Inc. Plano , TX 75023

Posted 2 months ago

Requisition ID: 143698

Job Category: Legal

Location: United States-Texas-Plano-6652 Pinecrest Dr., Suite 300

Posted Date: 5/21/2019 1:57:27 PM


At Alorica, we only do one thing make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.


The position focuses on the drafting and negotiation of commercial agreements, delivery of legal advice and counsel to business partners on an array of contracting matters concerning the company's commercial operations, and assisting of department leadership with developing and implementing internal policies, procedures and initiatives to improve company contracting functions. In addition, the successful candidate will direct and coordinate efforts of contract administration personnel and support staff as needed to achieve these objectives.


  • Providing high quality legal advice and support to designated groups within Alorica. Analyze legal and commercial risks while supporting corporate strategy and goals.

  • Drafting, reviewing and negotiating legal agreements, including contracts for the supply of goods and services, strategic alliance, feasibility, licensing, and other intellectual property-related agreements.

  • Partnering with the business to identify and analyze contracts for risks and consistency with business/operational requirements.

  • Leading and supporting contract negotiations with business partners, project teams, clients and outside counsel where appropriate.

  • Communicating legal terms and concepts in a manner that will ensure understanding by both legal and non-legal audiences.

  • Identifying and engage in opportunities for improvement and collaboration between departments and working together to come to mutually beneficial solutions.

  • Participating on projects outside of the Contracting Team to broaden perspective of company and help company achieve enterprise goals.

  • Preparing and maintaining appropriate form agreements, best practices and training initiatives for our evolving business.

  • Assisting with training of Company personnel in contract practices and negotiation strategies.

  • Directing contract administration personnel, junior counsel and other support staff, as required.

  • Assisting with other miscellaneous tasks as assigned.


  • At least seven (7) years of experience as an attorney drafting and negotiating a range of contracts, including contracts for the supply of goods and services, strategic alliance, feasibility, licensing, and other intellectual property related agreements.

  • Working understanding of risk allocation and intellectual property considerations in the business process outsourcing industry.

  • Excellent skills in drafting, analyzing and communicating contractual terms to internal and external clients together with a high ability to influence and negotiate.

  • Ability to appropriately balance legal and business risks while complying with short turnaround cycles.

  • Attention to detail.

  • Ability to work in a dynamic and international environment and communicate effectively in an open and transparent manner is essential.

  • Related experience in Healthcare, Telecommunications or other highly-regulated industry is strongly desired.


Must have at least seven (7) years comprehensive experience with commercial contracting gained at a highly regarded law firm or through in-house experience within the business process outsourcing industry. Prior work experience in both a law firm and in-house environment is strongly desired.

J.D. and be admitted to and in good standing with the State Bar of Texas or eligible for in-house limited license. An undergraduate or supplemental graduate degree in business is preferred.


Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

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Associate General Counsel Contracts

Alorica Inc.