Associate Gallery Leader

Restoration Hardware San Francisco , CA 94118

Posted 8 months ago

We believe that service starts inside the organization and embrace a concept called "People First." At RH, you will create results with an inspiring team in a creative environment with opportunities for career advancement and enjoy a 50% product discount.

The Associate Gallery Leader will be responsible for all facets of the business. This leader is expected to deliver first-class service, creating a luxury experience both internally and externally. The Associate Gallery Leader will remove obstacles, provide support, and ensure that teams feel empowered to "do the right thing". They will have a passion for design and home furnishings and lead a cross-functional team focused on strategy and execution.

Our leaders will have a sense of personal style, polished appearance, refined taste and a discerning eye for luxury. They will understand the importance of attracting and retaining talent who uphold the same personal and professional standards.

RESPONSIBILITIES

  • Live Our Values: People, Service, Quality and Innovation

  • Build and maintain relationships with the gallery team and market peers

  • Works in partnership with design team to develop strategies for growing the business

  • Attract the right talent at all levels for our ever-changing business

  • Learn and communicate the RH design point of view and product assortment

  • Resolve all human resources issues in a timely manner, partnering with HR and Gallery Leader and Field Leader

  • Coach and mentor in the moment to develop teams and drive sales

  • Embrace change and deliver top results with a positive attitude no matter what the obstacle

  • Ability to recognize and respond appropriately to complex priorities

  • Ability to communicate effectively, both written and verbal

  • Deliver first-class service to our teams and our clients

  • Continuously drive results through team engagement, empowerment and accountability

REQUIREMENTS

  • 7+ years of leadership experience in high end furniture, design showroom, luxury retail preferred

  • Interior design experience preferred

  • Strong leadership skills

  • Strong interpersonal skills

  • Strategic and mental agility

  • Results-driven

  • Gains insights from mistakes, seeks constructive feedback from colleagues and supervisors to improve results

  • High energy, ability to energize others

  • Smart, creative and has a point of view

  • Concerned with what's right, rather than who's right

  • Creates a positive and healthy work environment in which people want to do their best

  • Commitment to quality, detail focused on all levels

  • Possess the passion and ability to master and execute the RH design aesthetic

  • Proficiency with Mac Operating System, Microsoft Office and Google Applications

PHYSICAL REQUIREMENTS

  • Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques

  • Ability to maneuver effectively around gallery floor, stock room and office

  • Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing

BENEFITS

  • Great benefits package with premier medical, dental and vision partners

  • Rewarding paid time-off plans, including vacation, sick time, personal days, company holidays and more

  • Substantial associate discount of 50% off regularly priced RH merchandise and 30% off sale items

  • Access to all RH Members Program benefits, including complimentary design services

  • High-value discounts with respected national vendors, partners and retailers

  • Generous Referral Bonus Program to reward associates for recruiting top talent

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Associate Gallery Leader

Restoration Hardware