Colony Hardware Nashville , TN 37201
Posted 2 weeks ago
Description
The Associate Functional Analyst - ERP role will focus on training, implementing, and supporting company-wide functional business solutions through application configuration/development as well as support activities. This includes troubleshooting applications and software for all internal customers, such as Sales, Finance, Operations, Supply Chain, and other business units. The Analyst is also responsible to define, develop, test, analyze, maintain, and improve in-house and vendor provided software applications. This includes engagement in research, design, and documentation of software specifications throughout the systems development life cycle.
Strategy & Planning
Analyze and assess existing business systems and procedures
Assist in the definition, development, and documentation of software business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments
Assist in defining software development project plans, including scoping, scheduling, and implementation.
Project Manage and track the status of various projects throughout the project lifecycle.
Acquisition & Deployment
Assist in significant parts of system migration project planning and implementation
Plan and conduct system user training on-site and remotely as required across all functional areas
Provide on-site data conversion support as required
Provide on-site hyper care of newly migrated branch locations
Operational Management
Collaborate closely with stakeholders to understand their business requirements, informational needs, and data sources,
Conduct requirements gathering sessions, meetings, and presentations.
Translate business needs into clearly defined and detailed business requirements, inclusive of business use cases, process flows, traceability matrices as well as report mock-ups.
Stay ahead of the new ERP features, functionality, and provide recommendations for improvements.
Work with end users at all levels on usability / Help Desk issues.
Position Requirements
Knowledge & Experience
Working, hands-on knowledge with general operating processes in the areas of Finance, Sales, Purchasing,
Whse Operations, Dispatch/Transportation, and Rental/Repairs
At least 1 years' experience with the day-to-day experience within Colony branch operations
Understanding of ERP workflow functionality and processes
Foundational understanding of common industry-standard business practices in accounting, supply chain, distribution, and warehouse management
Foundational experience with troubleshooting principles, methodologies, and issue resolution techniques
Excellent written and oral communication skills as well as proficient in the use of Microsoft Office (Outlook, Word, Excel, and PowerPoint)
Personal Attributes
Experience working in a team-oriented, collaborative environment
Highly self-motivated and directed
The ability to manage competing priorities, solve problems quickly, and work independently
Ability to absorb new ideas and concepts quickly
Good analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Ability to present ideas in business-friendly and user-friendly language
Focused appreciation for the perspective of our end users and their customer driven urgencies
Very strong commitment to providing high levels of customer service
Ability to effectively communicate with all levels of employees, external vendors, and customers
Strong teamwork and interpersonal skills
Ability to provide strong team leadership through effective coaching, and training that results in successful employee development
Ability to think proactively and strategically
Formal Education & Certification
Work Conditions
Moderate to heavy travel between locations required.
Sitting for extended periods of time.
Able to maneuver and work inside the warehouse environment.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Colony Hardware