Associate Executive Director

Provides leadership and direction for the programs and services associated with overall resident and team member satisfaction. Assists with leading and managing community neighborhoods/departments, primarily in health services. Leads an interdisciplinary team in providing unique opportunities for personal growth, life enrichment and self-expression for the community while enriching life's journey for residents, team members and families.

EDUCATION, EXPERIENCE, CERTIFICATION AND LICENSURE REQUIREMENTS

• Must have college degree in Recreation and Leisure Services, Health Care Management, Gerontology or related field.

• Must have a minimum of 5 years experience working with the elderly and three to five years of management experience.

• Must be licensed by the State of Virginia as a Nursing Home Administrator

JOB DUTIES

• Assist with the development of objectives to support Pinnacle Living's Adaptive Framework and Preferred Future State.

• Develops and implements a survey ready program ensuring that the quality of care and quality of life are offered to all residents of the highest standard in collaboration with all constituents including residents, team members, and families. Survey ready means the Administrator leads the community to be in compliance with Federal and state regulations and CARF standards.

• Develops and implements Pinnacle Living's Culture Change initiatives in collaboration with all constituents including residents, team members, and families.

• Works with the human resource team to develop team members at all levels by starting with the categories of attracting great people, hiring, onboarding, and creating individual development plans. Utilizes human resource team to assure policy and procedures compliance, implement corrective action, perform annual performance appraisals, and assure compensation integrity, workplace safety and environmental reviews.

• Pathways to Wellness philosophy: exploit Pathways wellness dimensions to all levels of care, merge team member wellness at work programs with Pathways to Wellness to improve team member and resident well-being.

• Participates and assists in facilitating the creation of our annual budget process for the entire community.

• Assist in development and implementation of action plans to address resident and team member satisfaction surveys in conjunction with the executive team.

• Assist as needed in any new projects that will require multi-departmental collaboration or task forces.

• Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITES

• Ability to effectively cope with change; shift gears comfortably; decide and act without having the total picture; isn't upset when things are up in the air; ability to multitask; can comfortably handle risk and uncertainty.

• Ability to effectively deal with conflict, read situations quickly; engage in active listening; settle disputes equitably and achieve lasting agreements.

• Ability to work with people in teams when needed; creating strong morale and spirit in their teams; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team; demonstrates personal humility.

• Must have the ability to effectively communicate with team members, residents, families, and the public regarding the benefits of various community practices.

• Ability to delegate job functions and supervise others.

• Ability to work varied hours, nights, weekends, and holidays.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• Health services environment with exposure to the sights, sounds odors and situations typically found within. Environment includes elders with dementia.

• Frequent bending, stooping, walking, and standing, making frequent rounds of the community.

• May have to lift 25 pounds to chest height.

• Some outside work, which includes the operation of motor vehicles and the transportation of residents.

• Required to work some weekends, evenings, nights and holidays including during inclement weather.

INDD