About the College Board
We are a mission focused organization that believes that investing in education is investing in the future. From our earliest days, we have devoted ourselves to educational opportunity and achievement. We have promoted innovation, equity and excellence for generations of students. We are advocates for children and parents; we empower teachers and educators; and we are a strong presence in thousands of schools and communities across the country through programs and services - the SAT, Advanced Placement (AP) and Pre-AP are just few. Our work falls broadly into four categories: College Readiness, College Connection & Success, Student Opportunities and Advocacy.
Named by Fast Company as one of the most innovative education companies, the College Board is a mission-focused organization. This job requires a strong focus on improving educational opportunities and outcomes, particularly for disadvantaged students, in the context of a competitive business environment.
Members are part of a unique education community of over 6,000 diverse institutions. Member organizations include high schools, districts, higher education institutions and systems, nonprofits, and government agencies. Learn more at collegeboard.org/members.
About the position
The Associate Director/Director of Higher Education Services must have a broad understanding of the higher education landscape and expertise in enrollment management. This individual develops strong and impactful relationships that serve higher education institutions in achieving their enrollment goals. She/he will have a strong working knowledge of College Board programs and services and how they serve to support a wide variety of higher education institutions. Primary responsibilities include the development and implementation of detailed institutional account plans focused on relationship development, consultative sales, and the management of communications with key decision-makers.
This individual will be responsible for working with Governance and State and District Partnership colleagues to support our work with regional member leaders, serving as the key HE liaison to their Regional Council. They will also oversee special projects, including Higher Ed workshops and other state and system policy initiatives.
What you'll do
Maintain in depth knowledge of higher education trends, issues, programs and services; including enrollment management, admissions, and financial aid.
Possess a deep understanding of College Board products and services with a special focus on defining a value proposition(s) that aligns directly to the needs of Higher Education and helps to drive significant mission impact.
Serve as thought leader for institutional goal development for enrollment leaders.
Understand market forces affecting institutions within national, regional and local markets
Service account management, which Includes building deep relationships with strategic higher education institutions, assisting with institutional strategies to meet goals, assisting with resolution of issues (billing, implementation, delivery), and insuring appropriate response by College Board programs.
Sales account management, which includes forecasting sales, preparing sales activity reports, collecting and maintaining updated client information, and developing new contacts and relationships with key decision-makers.
Manage sales for higher education products and service activities in assigned territory with defined goals for sales and service activity and demonstrating products and services to institutions.
Administer, coordinate and perform various assigned activities which may include: meeting with outside individuals or groups to provide information about College Board programs and services; maintaining records of contact and follow up; obtaining feedback from outside individuals or entities regarding programs and services; and conducting workshops, presentations and training as assigned.
Responsible for planning and coordinating account activity with program, marketing, and regional staff.
Bachelor's degree required
Minimum 5+ years of directly related, progressively responsible work experience in a professional position in education or a related field
Experience in Admissions or Financial Aid preferred
More about you
Possess a passion for education and a deep commitment to the College Board's mission of promoting educational equity, access, and excellence for students of all backgrounds
Ability to work effectively as a team member
Knowledge of higher education environment and its changing needs, especially in the enrollment planning arena
Project management experience
Knowledge of College Board higher education programs and services
Excellent verbal and written communication skills, including oral presentation/public speaking skills
Problem solving and negotiation skills
Strong interpersonal skills
Computer literacy, including Microsoft Office applications
Knowledge of SalesForce CRM system
Demonstrated experience in planning and marketing
Ability to effectively handle multiple situations simultaneously
Willingness and ability to travel extensively
We offer our employees an outstanding benefits package which includes 4 weeks of paid time off, a generous retirement savings plan, tuition reimbursement and ongoing professional development and training.
Our mission is to clear a path for all students to own their future. The College Board is committed to diversity in the workplace and is an Equal Opportunity Employer. The College Board participates in E-Verify, a service of DHS and SSA, where required. Please understand that only qualified applicants will be contacted.
The College Board