Associate Director, Student Success Programs

About Us

Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country.

With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe.

Our university's vibrant culture, career opportunities, mission and values and rich benefits make us an employer of choice. We are part of the University System of Georgia. Kennesaw State will exemplify the power and promise of a student-centered, research-driven university.

Our institutional values are student-inspired, promise-fulfilling, true to ourselves, elevational, open and impact-generating. In addition, we support the University System of Georgia core values of accountability, excellence, integrity and respect. We are searching for talented people to join Kennesaw State University. Come to KSU and find your passion.

Location

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Job Summary

Enhances the holistic development and academic success of students within the university. Leads efforts to engage students, build strong support networks, and provides comprehensive guidance and assistance to promote student retention and success.

Advocates for student needs, analyzes data to inform strategic decision-making, and cultivates partnerships to expand resources and opportunities available to students. Champions student well-being, academic achievement, and overall success within the university ecosystem.

Responsibilities

KEY RESPONSIBILITIES:

1.Collaborates with department leaders to design and implement programs and initiatives that foster the academic, personal, and social development of students

2.Develops innovative strategies to increase student engagement, involvement, and sense of belonging within the university community

3.Builds collaborative relationships with campus departments, faculty, staff, and student organizations to establish a strong support network for students

4.Provides direct supervision, mentorship, and support to a team of student success staff to ensure effective student support

5.Leads the recruitment, training, and professional development of student success staff to improve abilities in guiding and supporting students

6.Collects and analyzes data on student engagement, retention, and success outcomes to inform strategic decision-making and enhance program effectiveness

7.Leads the development and implementation of retention initiatives aimed at promoting student persistence and success

8.Monitors student progress closely and identifies potential barriers to success, collaborates with campus partners to implement targeted interventions and support services

9.Engages in proactive outreach activities to connect students with campus resources, engagement opportunities, and support services

10. Cultivates partnerships with external organizations and community agencies to expand resources and opportunities available to students

11. Counsels students individually or in groups, addressing personal, social, academic, and career-related concerns to promote their overall success and well-being

12. Assists students in formulating academic plans, setting achievable goals, and navigating challenges to promote their academic and personal growth

13. Connects students with appropriate campus resources and support services tailored to their needs and concerns

14. Collaborates with campus partners to improve access to academic advising, tutoring, counseling, financial aid, and other vital support services

Required Qualifications

Educational Requirements

Bachelor's degree from an accredited institution of higher education

Required Experience

Seven (7) years of related work experience including at least three (3) years of supervisory experience

Preferred Qualifications

Preferred Educational Qualifications

An advanced degree from an accredited institution of higher education in a related field

Preferred Experience

Experience in student affairs, academic advising, counseling, or related areas within higher education

Knowledge, Skills, & Abilities

ABILITIES

Able to handle multiple tasks or projects at one time meeting assigned deadlines

SKILLS

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills

Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)

Strong attention to detail and follow up skills

Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect.

These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Other Information

This is a supervisory position.

This position does not have any financial responsibilities.

This position will not be required to drive.

This role is considered a position of trust.

This position does not require a purchasing card (P-Card).

This position may travel 25% - 49% of the time

Background Check

• Standard Enhanced

• Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening

results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf

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