Associate Director, Strategy And Planning

This position is exempt from the State Human Resources Act

This position is pending reclassification.

TELEWORK AVAILABILITY: We trust our employees to be self-motivated and successful in hybrid/remote roles; NC Department of Health and Human Services offers work from home options and variable work schedule flexibility for this position.

Division of Health Benefits employees with an approved hybrid telework schedule are currently expected to work onsite at their assigned duty station at least 4 working days per month or more as needed for business operations.  Telework options are subject to change at the discretion of management. More information on this arrangement may be obtained at the time of interview.

This position's duty station is assigned to Dix Campus in Raleigh, North Carolina. This position is expected to travel occasionally throughout the state for meetings, conferences, and trainings. More information may be obtained at the time of interview.

Position Summary

NC Medicaid is committed to advancing high-value care, improving population health, engaging and supporting beneficiaries and providers, promoting health access and establishing a sustainable program with predictable costs. By listening to stakeholders, holding discussions and analyzing state data, NC Medicaid can develop solutions with community partners that best address the needs of individuals throughout the state.

The Associate Director of Strategy and Planning reports to the Deputy Director of Medicaid Policy. The primary responsibility of this role is to lead NC Medicaid Strategic and Planning section and the development of new strategic initiatives, operationalize new initiatives and provide support and leadership to create greater efficiency in Medicaid systems. The position will lead and direct special projects as well as provide a bridge to and across the agencies' policy, operations and technology units.

Job Specific Responsibilities

• Consult with leadership across Medicaid on strategic initiatives.

• Drive the development of data driven policy by coordination with Medicaid leadership.

• Initiate public policy recommendations to improve Medicaid program, working closely with external vendors and policy stakeholders.

• Coordinate and direct the use of data to implement new program changes.

• Supervise the State Plan Amendment (SPA) management team and provide leadership for the SPA and 1915(b), 1915(c) and 1115 waiver processes from development through public notice, submission and negotiation, and engage with DHB business units to ensure operational alignment with federal expectations.

• Perform or coordinate analysis as directed by management, Fiscal Research or other governing body.

• Coordinate annual planning sessions with Executive Leadership to develop agency annual goals which cascade across Medicaid units.

• Responsible for personnel administration to include but not limited to recruiting, selecting, and managing the State Plan Amendments team and Strategy interns; delegating to staff members; encouraging and fostering professional development.

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified applicants must document on the application that they possess all of the following:

• Experience communicating effectively with internal and external stakeholders.

• Demonstrated ability to use data to solve complex problems, assess impact of various options and collaboratively build consensus on proposed solutions.

• Proven ability to analyze financial data and qualitative information concerning program operations to evaluate effectiveness.

• Demonstrated ability to understand and translate complex healthcare and regulatory requirements into practical, clear and unambiguous, legally defensible policies and procedures.

• Considerable knowledge of the developmental process for medical coverage policies and factors affecting development including fiscal impacts, utilization trends, provider practice patterns, claims payment and/or patient outcomes.

Management Preferences:

• Previous and proven work experience at Division of Health Benefits/NC Medicaid.

• Familiarity with relevant and current NC Medicaid operations.

• Experience in business analytics and project management, preferably in a health care or government setting.

• Previous experience or understanding with Medicaid or federal health care policy.

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

Master's degree in an area specific to the program from an appropriately accredited institution and five years of experience in the area of assignment, including three years in a supervisory or consultative capacity; or

Bachelor's degree in an area specific to the program from an appropriately accredited institution and seven years of experience in the area of assignment, including three years in a supervisory or consultative capacity; or

an equivalent combination of education and experience.

Degrees must be from appropriately accredited colleges or universities.

The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.

Pre-employment criminal background checks are required for all positions with the Division of Health Benefits (DHB).

About NC Medicaid (Division of Health Benefits)

The North Carolina Department of Health and Human Services (NCDHHS) works closely with beneficiaries, health care professionals, community leaders and advocacy groups; local, state and federal entities; and other community partners vested to improve the health and safety of all North Carolinians by providing essential human services. NCDHHS is one of the largest, most complex agencies in the state, with about 17,000 employees.

The Division of Health Benefits (DHB) within NCDHHS is committed to advancing innovative solutions that improve health, promote well-being and foster independence for all North Carolinians. DHB manages and oversees North Carolina Medicaid, NC Medicaid Managed Care and other programs that provide access to services and supports for parents, children, seniors, people with intellectual / developmental disabilities, and behavioral health, substance use and traumatic brain injury disorders. With a budget over $21 billion in state and federal funds per fiscal year, DHB ensures that more than 96,000 enrolled providers are reimbursed for delivering covered services to 2.9 million beneficiaries.

Realizing the strength of DHB lies in its employees, DHB remains dedicated in its efforts to create and maintain a diverse, equitable and inclusive workplace environment.

Application Process

Applicants are encouraged to apply for positions of interest, regardless of their current grade level and job classification. A pay increase may or may not result. Salary decisions are based on relevant education and experience, budget, and internal equity.

To be under consideration for this vacancy, all applicants must complete an online application using this link: https://www.governmentjobs.com/careers/northcarolina. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for consideration.

Due to the volume of applications received, we are unable to provide information regarding the status of your application. To check the status of your application, please log in to your GovernmentJobs.com account. You will either receive a call or email to schedule an interview or an email notifying you when the job has been filled. For technical issues with your application, please call the NeoGov Help Line at 855-524-5627.  If there are any questions about this posting other than your application status, please contact us at Medicaid.Recruitment@dhhs.nc.gov.