Associate Director, Software Engineering - Vet Care

Our Team

Chewy Vet Care is on a mission to build innovative solutions for our customers and our partner vets. We build data driven solutions to bring veterinarians and pet parents together on a single platform. For veterinarians, we bring best-in-class practice management software, Rhapsody, with industry leading veterinary vocabulary, mobile workflow, and scalability for corporate groups of all sizes, as well as best in class analytics solutions to unlock full potential of the practice. For pet parents, we bring a best-in-class pet portal, a membership-based experience to deeply engage with their veterinarians. Through our pet portal, pet parents have seamless access to book appointments, manage their pets' medical records, sign-up for wellness/insurance programs, and ultimately build a rich, long-term relationship with their veterinarians.

Chewy Vet Care is an industry first by combining pet parents and veterinarians into a single platform, serving the entire industry with best-in-class software. Engineering plays a critical role in defining and executing our platform roadmap. We take time to understand the "why" before we start shaping up the "how." We celebrate engineering successes and promote a blameless and continuous learning and improvement engineering culture. We set the bar high for delivering production-ready code by adopting CI/CD and DevOps engineering best practices. Our engineers are encouraged to contribute ideas and code to our own platform and to other partner teams. Join our growing team and help us transform the pet industry!

Your role

Chewy is hiring an Associate Director, Software Engineering for our offices in Bellevue, WA or Boston, MA. As an Associate Director on the Chewy Vet Care engineering team, you will lead a team of high performing engineers building out reporting and analytics products for Chewy Vet Care. This is a high-profile position that will have exposure across the entire business, influencing the vision and implementation of architecture, design and features for this new and growing line of business. As the leader of a dynamic team, this role offers a tremendous opportunity for professional growth in the leading online pet retailer in the US.

Responsibilities

• Manage and lead a team of software and quality engineers responsible for building reporting and analytics product for Chewy Vet Care

• Provide strong technical leadership, build autonomous teams & deliver a significant product roadmap

• Mentor career development and professional growth of our high-caliber engineers and managers

• Operate as a strategic manager with strong operational, program management, technical architecture and technical product management skills

• Drive technical decisions and internal and external partner with your business and product counterparts to balance delivery of forward-looking roadmap initiatives with the existing backlog of iterative improvements, in partnership with multiple teams within the organization

• Foster, maintain, and improve upon a culture of operational excellence with consistent, repeatable processes and standards

• Establish strong working relationships at all organizational levels and across functional teams

• Collaborate with others in engineering leadership to drive best practices in software design, development, testing, and deployment

Minimum Qualifications

• 10+ years of proven software engineering experience delivering commercial and mission-critical software

• 7+ years of experience as engineering manager leading engineers

• 5+ years of experience as a software engineer or architect

• Experience with designing, building and deploying scalable, highly available systems

• Experience in building reporting, analytics and DWH solutions

• Experience with developing CI/CD pipelines using tools such as Docker containers and Jenkins, and Cloud Technologies, preferably GCP

• Experience with data processing pipelines using GCP tools

• Proven delivery experience with Agile (Kanban) delivery

• Bachelor's degree (Computer Science or similar technical field of study preferred), or equivalent work experience

Preferred

• Experience in Kubernetes and Helm Charts

• Experience in frontend web technologies and frameworks such as React, Sprint Boot

• Experience in e-commerce or Healthcare

• Experience managing managers