Associate Director, Software Engineering

Our Opportunity:

We are looking for an Associate Director, Software Engineering at our facility in Boston, MA to serve as a member of the Cloud Engineering team within Chewy's Platform Engineering organization and serve as a key driver of the initiatives belonging to the Platform Engineering team, working to provide strategic and tactical technical input, while managing and improving the team's effectiveness, quality, and efficiency.

What You'll Do:

• Lead two functional teams of engineers building and supporting the hybrid cloud platform upon which all Chewy applications and services are hosted.

• Collaborate across the engineering organization to create best practices and to help to build the overall ecosystem for Chewy's system and service architecture.

• Perform hands-on architecture and development work.

• Manage and lead an organization of engineers reporting to Software Development Managers responsible for building and maintaining Chewy's Hybrid Cloud Platform.

• Drive technical decisions and be accountable for the delivery of solutions on initiatives.

• Drive the team toward execution of corporate strategic objectives.

• Partner with the Platform Business Office (PBO) and internal customers on road map definition and the prioritization of stories and subsequent execution activities.

• Set high bar for operational effectiveness, technical maturity, and quality for all deliverables.

• Establish technical standards and guidelines to ensure integrity of systems and compliance with company IT standards, policies, and processes.

• Establish strong working relationships at all organizational levels, across functional teams and organizational boundaries.

• Ensure service level agreements with business units are met.

• Review implementations, providing feedback for technical contributors.

• Evangelize the Platform across engineering organizations to drive continued adoption of the community-owned platform model.

• Drive the resolution of team impediments and escalate risks as needed.

• Work with others in IT Management to drive best practices in platform development, deployment, and management.

• Lead and participate in Quarterly Planning Sessions.

• Responsible for defining the medium to long term roadmap for the organization.

• 10% domestic travel required.

What You'll Need:

• Bachelor's degree in Computer Science, Management Information Systems, or related and 8 years of experience.

• Experience must involve 2 years in the following: delivering and managing via other managers; and

• Leading the design, development and deployment of public cloud infrastructure at scale and current hands-on technology infrastructure, network, compute, storage, and virtualization.

• Experience must also include the following: implementing and managing software development projects on AWS;

• Leading highly-available and fault-tolerant enterprise and web-scale platform or software deployments;

• Delivery experience working under an Agile/Scrum methodology, performing business requirement analysis and design with strong prioritization skills to identify minimal viable/lovable products;

• Collaborating with stakeholders to ensure development efforts align with stakeholder needs;

• Driving discussions with senior personnel regarding trade-offs, best practices, project management, and risk mitigation;

• Working as part of cross functional and multidisciplinary teams.

• 10% domestic travel required.

• The position is eligible for the Employee Referral Program.