The University of Montana invites applications for an Associate Director of Financial Aid Systems in Financial Aid. Under the guidance of the director, the Associate Director provides strategic direction and administration of student financial aid programs through the effective implementation, development, and management of software. This position requires knowledge of and ability to interpret the complex financial aid rules, regulations, and applications of the Federal Department of Education and the State of Montana. The Associate Director applies systems analysis and project management tools and techniques in managing multiple projects. This position serves as the technical lead for the office. It develops and implements related policies and procedures and will continually analyze current processes and student populations to further institutional, divisional and departmental goals such as recruitment and retention. The Associate Director also counsels students, parents, and the general public regarding financial aid requirements and processes. This position must have the ability to travel and shares the responsibility for the Financial Aid Office with the Associate Director of Customer Care in the absence of the Director.
The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of "mission first, people always"; partner with place; and proudly tell the UM story.
Position is full-time, 1.0 FTE, (select one) MUS Contract and includes a comprehensive and competitive benefits package including Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.
Salary for this position is $55,000 - $70,000 annually commensurate with qualifications.
Demonstrated ability to understand and effectively communicate complex policies to clientele and staff
Strong mathematical/accounting skills and have great attention to detail
Ability to adjust quickly to changing job demands
Ability to maintain and test Banner Financial Aid Module validation tables, rule forms and job submission parameters
Demonstrated ability to gather and analyze data effectively and provide informed solutions to improve office workflow and influence change
Ability to collaborate and coordinate with other team members
Ability and commitment to maintain confidentiality
Ability to learn and become proficient using multiple software/database applications
Demonstrated knowledge and understanding of Title IV regulations
Demonstrated leadership, analytical and organizational skills
Possess a steadfast commitment to diversity, maintaining an inclusive institutional environment
Must be able to be granted access to federal aid databases, meaning cannot be in default on any federal loans
Experience with maintenance of Banner Suite, primarily the Financial Aid Module
Five (5) years of experience in financial aid administration with a demonstrated progression of responsibility.
About UM and Financial Aid
The University of Montana is a unit of the Montana University System with more than 10,000 undergraduate and graduate students and 500+ full-time faculty members. It is located in Missoula, a culturally vibrant community of about 70,000, surrounded by mountain grandeur which was recently ranked in the "top 20 best college towns with a population of less than 250,000" by the American Institute for Economic Research and ranked 9th in Outside Magazine's "The 16 Greatest Places to Live in America" in 2014. Many national publications recognize Missoula for its high quality of life. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere.
The office of Financial Aid strives to support the educational goals of students, equitably distribute financial resources to an economically diverse population within the bounds of imposed regulations. We attempt to provide a depth of service corresponding to the needs of our community. We strive to build the reputation of the university by being courteous, knowledgeable and approachable to all. We endeavor to effectively use technology and continually seek to improve our communication and processes. We embrace each staff member's strengths, creating a positive environment where we can all thrive.
To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.
University of Montana
City of Missoula
Video: There's This Place
Missoula Area Chamber of Commerce
State of Montana
Criminal Background Investigation is required prior to Offer of Employment.
In accordance with University policy, finalists for this position will be subject to criminal background investigations.
Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans' or disabilities preference in accordance with state law.
References *References not listed on the application materials may be contacted; notice may be provided to the applicant.
Testing Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions.
Employment Eligibility. All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).
How to Apply
Priority Application Date: July 7, 2019
Applications received by this date will be guaranteed consideration. Application review will begin after date above and continue until the position is filled.
Please submit the following application materials via "New Resume/CV" button below.
Please note: only five (5) attachments are allowed per application. Please combine documents accordingly.
Letter of Interest addressing the stated required skills for the position
Detailed resume listing education and describing work experience
Three (3) professional references - Names and contact information
University Of Montana