Associate Director Of Product Management- Registry

Wayfair LLC Boston , MA 02298

Posted 4 months ago

Associate Director, Product Management - Registry

At Wayfair, our Product Management team is responsible for providing the vision, execution and analysis necessary to delight customers with world class experiences on our web sites and apps. We are organized into small, focused, fully-resourced and -empowered teams to operate with the speed and focus of a startup, while benefiting from the resources of an established eCommerce leader.

At Wayfair we believe everyone should live in a home they love, and think our Registry experience has a natural fit within that mission. As the Associate Director, Product Management leading Registry you'll be driving the thinking and execution and help our customers begin their journey with our store. This business is one of the newest and fastest growing inside the company and we see tremendous upside for the team to help shape what it is today and what it will be in the future. You will lead a cross-functional team of engineers, designers, analysts, product managers to refine Wayfair's Registry platform and user experiences across all of our customer's devices during their entire registry experience.

You must be able to transform quantitative and qualitative data from our customers into insights and strategy to drive product development priorities. You transform those strategies into product requirements, and work closely with design and engineering to deliver site enhancements and new features at a fast pace. As the CEO of your product(s), you'll be responsible for wearing any and all hats. You will own your road map, maniacally measure performance, keep your pulse on the customer, anticipate bottlenecks, make trade offs, manage internal customers and take acceptable risks to maximize the benefit for our customer and business. And if you're doing it right, you're having a ton of fun and learning every day.

What you'll do:

  • Maintain a team culture that embraces empathy for the customer, a strong tolerance for risk-taking and is incredibly fun to be a part of

  • Develop a deep understanding of our users, customer journeys, competition, technology, team, and internal business strategy / goals

  • Create a product vision and strategy that will help us delight our target users and achieve our business goals

  • Translate our product vision / strategy into a well-sequenced roadmap, and ensure that our roadmap evolves as we learn and adjust our business goals

  • Partner closely with your Marketing, Engineering, Design, Analytics, and Merchandising teams to execute against your roadmap and continually improve team velocity

  • Use quantitative and qualitative data to continually improve our product in ways that matter most to our users and have the biggest impact on our KPIs

  • Build strong relationships throughout the organization, to ensure transparency across our roadmaps and surface opportunities to improve our collective velocity, consistency and/or quality through collaboration

  • Define, monitor and communicate KPIs for your product area

  • Recruit and onboard a small team of PMs to execute and deliver on features that create best-in-class home shopping experiences for our customers

Desired Skills:

  • 7+ years experience in product management

  • Track record of building high-impact consumer products

  • Ability to think and perform both tactically and strategically

  • Excellent analytical skills with demonstrated experience turning data into actionable insights

  • Excellent communication and stakeholder management skills at the senior leadership level

  • Deep understanding of business strategy and metrics

  • Passionate about building functional and engaging user experiences

  • Cross functional leadership experience

  • Entrepreneurial mindset, with a bias for customer focused innovation

  • Ability to multi-task and work well within a dynamic, fast-paced organization

  • Positive, people-oriented, and energetic attitude

  • Familiarity with Excel, SQL, and multivariate testing practices a plus

  • BA with strong academic record (strong preference for quantitative, scientific, or technical backgrounds)

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Associate Director Of Product Management- Registry

Wayfair LLC