Associate Director Of Operations

Company Description

About KIPP NYC:

KIPP NYC Public Schools is a non-profit network of 18 free, public charter schools in the Bronx, Brooklyn, and Manhattan. We partner with families and communities to create joyful and rigorous schools in pursuit of a more just world. In 1995 we started our first middle school, KIPP Academy, in the Bronx, with a vision that every child grows up free to create the future they want for themselves and their communities. Today, our network consists of eight elementary schools, nine middle schools, one high school, and KIPP Forward, a comprehensive program to support our students and alumni in choosing and preparing for the educational and career paths that fit their goals and sense of purpose. KIPP NYC currently serves more than 11,000 students and alumni, has a staff of more than 1,000 (11 % of whom are alumni), and continues to grow!

Job Description

The Associate Director of Operations (ADOO) works in partnership with the school Director of Operations (DOO) to ensure KIPP NYC schools are safe, efficient, and set students up for success. The ADOO is an experienced School Operations Manager and developing leader who is working towards being a DOO successor or a founding DOO at a new school. In collaboration with the DOO, the ADOO oversees and is responsible for the non-instructional areas of the school, including the strategic planning, implementation and maintenance of clear systems that allow school instructional staff to focus on students and learning. The ADOO reports to the DOO and manages key members of the school Operations team. In special circumstances, the ADOO may serve as the operational leader in the building and manages the school Operations team.

Qualifications

Core Functions

• Under the supervision of the DOO, the ADOO plans and leads the successful operational execution and maintenance of the following non-instructional areas of the school:

• School materials procurement: Ensures school/staff/students always have the materials they need. Regularly used supplies are identified/replenished without request; essentials are never missing. Heading into a new school year, proactively plans with DOO, Principal and KIPP NYC finance team, places orders well in advance, and ensures school is fully stocked and set up by the first day of classes.

• Student enrollment: With guidance from KIPP NYC operations team, plans and manages student recruitment efforts to ensure 100% of application target is met, and prospective families are engaged prior to the student lottery, and ensures that the school begins the academic year with 100% student enrollment targets.

• Student food services & transportation management: Ensures 100% lunch form collection, track meal distribution according to regulation, coordinate meals for trips and other events, and ensure that all students have access to breakfast, snack and lunch daily; and ensures student MetroCards are obtained and distributed on a timely basis, and Metrocard data is entered into ATS according to DOE deadlines.

• Technology & office equipment management: Ensures that school leaders & staff have access to the technology they need, serving as the liaison to the Tech Team for technical issues, and works with the KIPP NYC Technology team to plan any technology related enhancements or additional purchases for the subsequent school year.

• Student information & data systems management: With guidance & support from the KIPP NYC data and operations teams, ensures accurate beginning of year set-up of PowerSchool, DeansList, ATS & SESIS systems (and other school-specific platforms as needed), ensures that school leaders, teachers and staff have the complete & accurate data sets they need to be successful.

• In partnership with the DOO, the ADOO supports the successful operational execution and maintenance of additional non-instructional areas of the school. The DOO, in consultation with the Principal and Regional Director of School Operations, may delegate increased ownership over the planning and leading of one or more of the following areas to the ADOO:

• Financial management: Ensures school is fiscally sound in accordance to the school budget, and compliant to KIPP NYC finance & accounting policies.

• School trips & event management: Plans and coordinates logistics for field trips, and other logistically complex activities and events, including school-wide family events, concerts, and advancement ceremonies.

• School safety & student/staff health management: Creates and manages health and safety systems, including emergency situations and student health data & protocol, and that these systems and information are reliable and clearly communicated to all staff. With support from the KIPP NYC Facilities team, ensures building safety compliance with the NYC DOE regulations.

• School facilities cleanliness, organization & aesthetics: Ensures the school building is clean, organized, and welcoming for students and families. Owns most facilities issues including doing regular walkthroughs, liaising with custodial staff and the KIPP NYC Facilities team on any and all issues, and ensuring the facility in general looks the best it can.

• School schedule & calendar management: With guidance from the KIPP NYC Shared Services Team, owns the creation and management of the school schedule and calendar, including communications to staff and families.

• Supports the DOO in the management of the execution of academic operations at the school, including but not limited to the following:

• Student Testing & Assessments: Ensures the smooth logistics of all student test administration, including show flow creation and management, materials, scheduling, distribution of test material, and progress monitoring to completion of assessments

• Student Report Cards & Progress Reports: Works in conjunction with the school leadership team and KIPP NYC Teaching & Learning Team on report cards/progress reports/transcripts and ensures that these are delivered on time to teachers & families.

• The ADOO manages and develops the skills and competencies of one or more members of the School Operations team in partnership with the DOO, specifically:

• Hires and comprehensively onboards new school operations staff

• Sets and progress monitors yearly goals for school operations staff

• Holds consistent weekly O3s and operations team meetings

• Conducts yearly performance reviews for school operations staff

• Understands strengths and areas for growth of operations team staff and allocates projects and core functional tasks appropriately

• Holds operations team accountable to the smooth execution of day-to-day operations of the school

Additional Core Functions

• Supports the DOO with special projects as needed, and serve as point person for all special projects work

• Escalates concerns and challenges to the DOO in a timely manner

• Progress monitors the efficiency of daily systems and reports barriers directly to the DOO to inform continuous improvement

• Serve as a full-time and engaged member of school staff, including accompanying students on field lessons (if needed), assisting with student enrichment activities, and working with other staff members to ensure fulfillment of school's mission.

• Serve as active member of Building Response Team (BRT) and assists in any/all emergency or high-urgency situations

Core Skills/Competencies

• Technical Skills

• High proficiency in Microsoft Office, particularly Excel. High overall computer literacy

• Internal data systems, ability to analyze and use data to inform decisions and planning

• Highly proficient in project management

• Building Relationships

• Responds appropriately to others within 24-48 hours

• Adjusts message/tone and style for each audience

• Assumes the best in others' intentions and abilities

• Makes others feel appreciated, supported, and valued

• Builds trusting relationships with peers, managers, direct reports, SST, students, families, and community members

• Takes ownership of impact on self and others and adjusts accordingly (self-awareness and self-adjustment)

• Adjusts message/tone and style for each audience (students, teachers, leadership team, parents, community, SST)

• Actively seeks and considers the opinions and voices of staff, colleagues and leaders

• Regularly models awareness and adjustment as a way to teach others.

• Driving Results

• Recognizes strengths and areas of growth, looking for opportunities to gain experiences that support development in both

• Seeks clarification where lacking clear direction or unsure of next steps

• Focuses on completing tasks and projects in timely manner and within given guidelines

• Follows-through on tasks in timely fashion

• Demonstrates resilience, flexibility and innovation when necessary

• Creates monthly/quarterly work plans

• Holds team members accountable for achieving intended outcomes on time

• Works to ensure problems are resolved in a timely fashion.

• Organizes and ensures productive meetings or one-on-one's (O3's) with clear agendas and follow-up action steps

• Uses feedback and data (both qualitative and quantitative) to continuously learn and adjust course

• Maintains flexibility with shifting priorities and new projects

• Makes the right decision in a timely manner, using intuition as well as data in the face of ambiguity.

• Manages People

• Delegates tasks to appropriate individual(s) to match interests, talents and stretch opportunities

• Sequences work into small, actionable steps

• Holds others accountable to set and achieve goals by monitoring progress towards successful completion of work (check-ins, timelines, follow-up action items) Models and develops expected character strengths, attitudes, behaviors and skills

• Actively participates in implementing systems that reinforce positive character, behavior and organizational values.

• Anticipates stakeholders' needs and proactively sets expectations and/or provides information.

• Cultural Competence

• Is open to feedback regarding how his/her behavior aligns with cultural norms.

• Understands that individuals with diverse backgrounds have varying expectations, norms, and communication styles.

• Communicates and works effectively with those from diverse backgrounds.

• Consistently considers cultural issues and concerns that may impact operational systems

• Considers cultural issues when responding to volatile situations.

• Student Focus

• Seeks to understand the needs and motivations of students, so decisions are made with students' best interests and needs in mind.

• Communicates expectations that all students should be treated with respect.

Additional Information

Compensation and Benefits:

KIPP NYC offers a competitive salary $97,850. Individual salaries are determined through a lens of equity, accounting for years of experience relevant to the role and scope of responsibilities, and are benchmarked against others within the same salary band.

KIPP NYC offers a generous benefits package including, but not limited to, the following:

Robust benefits that include medical, dental, and vision.

• Generous Time-Off including 5 school vacation weeks, sick and personal days, and an extended summer break.

• Up to 12 weeks 100% parental leave.

• Bright Horizon Back-up Child and Elder care.

• Employer paid Life Insurance and Short term/Long term disability.

• Employee incentives including 8 Weeks paid Sabbatical after 10 years, annual professional development funds, and tuition reimbursement.

This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee.

This role is based in NYC and will require travel to our schools. If you relocate outside of a commutable distance or out of the state of NY, your employment will be subject to review, which may include separation from KIPP NYC. It is important that you notify HR if you move or have plans to relocate.

KIPP NYC LLC does not offer visa sponsorship or work authorization.

KIPP NYC LLC is an anti-racist organization that believes in the importance of being diverse, equitable, and inclusive. We are committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving students and families throughout New York City. BIPOC, women, gender expansive, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.

KIPP NYC LLC is an Equal Opportunity Employer. KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment.