Associate Director Of Financial Aid (Financial Aid Manager)

Associate Director of Financial Aid (Financial Aid Manager)

Job ID

28271

Location

Medgar Evers College

Full/Part Time

Full-Time

Regular/Temporary

Regular

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POSITION DETAILS

Medgar Evers College (MEC), a nationally recognized leader in urban-serving education, is one of twenty five colleges within the dynamic City University New York (CUNY) System. Named for the late civil rights leader, Medgar Wiley Evers (1925-1963), the College's mission is to develop and maintain high quality, professional, career-oriented undergraduate degree programs in the context of liberal education.Located in Central Brooklyn, MEC was established in 1970 with a mandate to meet the educational and social needs of the Central Brooklyn community. The College is committed to a student-centered education and advancing knowledge through scholarly research.

Reporting to the Director of Financial Aid, the Associate Director of Financial will work as part of a multi-functional team. The Associate Director's duties include but are not limited to:

• Manages day-to-day administrative and systems operations for optimal efficiency and customer service; manages special processes as necessary.
• Manages a team of financial aid staff: Fosters a positive, accountable, and inclusive, service-centered culture of continuous improvement, provide training and professional development opportunities in an environment that values, supports, and empowers individual & collective team members.Ensures compliance with federal, state and University financial aid regulations: Stays current on ever-changing regulations and implements updates effectively to maintain program integrity and accuracy.+ Serves as a resource and liaison with program offices, administrative offices and students regarding financial aid matters.+ Provides comprehensive financial counseling to current and prospective students.+ Monitor student satisfactory academic progress
• Responsible for processing and certification of NYS Scholarships & Grants including TAP, Excelsior, and APTS; serve as back up for TAP certifying officer
• Develops training materials and presentations for staff's professional development with the student information system.+ Reviews applications, system reports and payment documents for accuracy and compliance
• Develop queries to support Financial Aid processing and troubleshoot system issues
• Assists in resolving security related matters and providing statistical data as needed.+ Analyzes data on financial aid processes using CUNYFirst and implements changes when needed.+ Ensure awarded financial aid is certified and credited to students' accounts; liaise with Bursar on maintenance of student's accounts
• Review and reconcile all state aid programs including the return of funds back to HESC
• Troubleshoots, diagnoses, and resolves system application problems, including those related to interfaces with applications specific to the assigned area (NSLDS, COD, HESC, CPS, DegreeWorks and FACTS).+ Participate in program reviews/audits; design and coordinate regular periodic assessments of financial aid programs, services and internal operation controls and reports. Provide findings and recommendations for improvement to the Director.+ Test and implement technologies to support and enhance office
• Research and resolve problems related to student aid eligibility.+ In conjunction with the Financial Aid Director, conducts annual staff evaluations.
• Manages general office operations in the absence of the Director.+ Performs related duties as assigned.

QUALIFICATIONS

Bachelor's Degree and six years' related experience required.

Preferred Qualification:

• Experience in financial aid administration at the higher education level
• Possess the character and ability to work collaboratively with diverse student populations and community partners
• A demonstrated track record of success in team leadership and managing financial aid programs
• Proficient knowledge of federal Title IV and NYS financial aid statutes, regulations, practices, and resources
• Excellent written, verbal and interpersonal communication skills
• Commitment to social justice and addressing economic disparities in education
• Excellent attention to detail and organizational skills
• Flexible scheduling during peak business and available to work evening and weekend hours as needed.+ Strong working knowledge and understanding of PeopleSoft or CUNYfirst web-based navigation and writing extensive reports via SQL and/or PS Query
• Some work experience with, and/or willingness to learn & lead programs with federal regulations such as R2T4 calculations, Federal Work Study, Direct Loans, or Satisfactory Academic Progress
• Working knowledge of Microsoft Office 365 including Word, Excel, Forms, Teams, Access and PowerPoint

CUNY TITLE OVERVIEW

Plans, develops and implements financial aid policies and processes in accordance with Federal, State and University standards.

• Manages financial aid activities and represents the office at on-campus and off-campus meetings and forums

• Manages day-to day administrative and systems operations for optimal efficiency and customer service; manages special processes such as Return of Title IV Aid

• Provides comprehensive financial counseling to parents and students

• Implements all necessary processes to support financial aid application, awarding and delivery cycles

• Oversees the coordination of financial aid activities with those of other College and University offices

• Implements and maintains web based services

• Performs related duties as assigned.

Job Title Name: Financial Aid Manager

CUNY TITLE

Higher Education Associate

FLSA

Exempt

COMPENSATION AND BENEFITS

Salary commensurate with education and experience.

$82,928 - $100,329

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

To apply, go to www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

CLOSING DATE

May 1, 2024

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.