Associate Director Of Enrollment Services

Posting Details

Posting Summary

Working Title Associate Director of Enrollment Services Role Title Education Administrator I Role Code 29133-SW FLSA Exempt Pay Band 04 Position Number 29700107 Agency Germanna Community College Division Germanna Community College (Div) Work Location Culpeper

• 047 Hiring Range $61,297 - $76,620 Annually, Plus Full State Benefits Emergency/Essential Personnel No EEO Category B-Professional Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule

Monday-Thursday: 8am-5:30pm

Friday: 8am-12pm (virtual)

Or as scheduled

Sensitive Position No Job Description

Germanna Community College is a public, open access institution of higher education in the Virginia Community College System. The College is a dynamic learning organization that serves as a Germanna regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic, political, intellectual, and cultural life of their communities. Germanna Community College is centrally located in Fredericksburg, VA between Washington D.C. and Richmond and between the Blue Ridge mountains and the Chesapeake Bay. Full of history, the area offers a community rich with diversity, the arts, technology, vineyards, hiking, canoeing/kayaking and many other activities.

Germanna Community College is seeking a full-time Associate Director of Enrollment Services. The Associate Director of Enrollment Services will lead strategic planning and initiatives aimed at enhancing student enrollment and retention. Ensuring that the Enrollment Services staff deliver exceptional customer service, effectively addressing both in-person and remote inquiries from the public about the college's range of services, credit, and non-credit programs. The Associate Director will develop outreach efforts, programs, and services that uphold the college's commitment to providing affordable educational opportunities and workforce development across our service area. The Associate Director of Enrollment Services will supervise the Assistant Registrars and Workforce Development Advisors, ensuring that Registrar operations adhere to all relevant policies and procedures. This role is crucial for upholding the college's dedication to academic excellence and student achievement. The position requires an on-campus presence for delivering services, while also offering the flexibility for remote work to fulfill various tasks. This balance ensures both effective engagement with the campus community and the adaptability to perform administrative duties efficiently.

Major Duties and Responsibilities:

• Develop and implement strategic enrollment and retention plans in alignment with the college's mission and vision of affordable access to educational opportunities and workforce development for all the constituents of our service area.

• Oversee office scheduling for enrollment services staff members.

• Create and keep training manuals for current and future services.

• Serve as point of contact to resolve issues sent by Enrollment Services staff.

• Serve as point of contact for Enrollment Services' participation in recruiting, orientation, and other College-wide activities.

• Help to set annual goals for Enrollment Services, including budget planning, and analyze enrollment trends and data to improve progress towards enrollment goals.

• Provide reports as requested to the Leadership Council ensuring Enrollment Services are running as efficiently in compliance with academic policies and accreditation standards.

• Collaborate with various departments (Counseling, Financial Aid, Office of Accessibility Resources, Testing Services, Business Office, Tutoring Services, Workforce, along with division Deans) to improve student services and satisfaction.

• Attend monthly meetings in various departments to ensure Enrollment Services has current information.

• Serve as liaison with all College departments to obtain up to date information on all college programs and services. Represent Enrollment services on College Leadership Council, Enrollment Management Taskforce Committee, and other college-wide committees as requested.

Employees must be able to work strategically with diverse colleagues, students, and community members with a commitment to diversity as a learning outcome to be culturally respectful, professionally competent, and civically responsible.

Diversity, equity, and inclusion are core values of Germanna Community College. We recognize our responsibility to create, maintain, and nurture an academic and social environment that respects the diversity of people and ideas. We are committed to being an inclusive community that respects all cultures, experiences, and abilities and that prepares individuals to thrive in a global society. An EEO/AA Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability. Germanna is an Equal Opportunity Employer/Veterans/Disabled.

Germanna is a federal contractor requesting priority referrals of protected veterans for our job opportunities.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Catra Godwin by phone at 540-423-9056 or by email cgodwin@germanna.edu.

If you would like to see a copy of our Affirmative Action Plan please contact Barbara Hall by phone at 540-834-1067 or by email bhall@germanna.edu.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Supervision and Managerial experience

• Effective interpersonal skills

• Strong organizational skills

• Excellent customer service skills

• Knowledge of institutional policies and procedures

• Proficiency in Microsoft Office applications

• Ability to work independently

• Experience with or willingness to learn artificial intelligence tools.

Additional Considerations

• Bilingual (Spanish)/English

• Extensive experience in education, business administration, or related field

• Excellent communication and people skills.

• Experience in higher education administration, particularly in enrollment management.

• Experience using a student information system (PeopleSoft, Lumens, Banner, Salesforce, Navigate, etc.)

• Experience in recruitment, admissions counseling, academic advising, or marketing to expand the college's visibility and attract diverse student populations.

Operation of a State Vehicle No Supervises Employees Yes Required Travel

May be required to travel to all campus locations.

Posting Detail Information

Posting Number CLS_3084P Recruitment Type General Public

• G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 06/13/2024 Job Close Date 07/13/2024 Open Until Filled Agency Website https://germanna.edu/ Contact Name Catra Godwin Email cgodwin@germanna.edu Phone Number 5404239056 Special Instructions to Applicants

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.

ADA Statement

The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/74385

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume

• Cover Letter/Letter of Application

Optional Documents

• Unofficial Transcripts

• Unofficial Transcript 2

• Unofficial Transcript 3

• AHP Letter