Associate Director, Internal Communications

Major Purpose:

Corporate Communications is responsible for planning and implementing proactive communications for major initiatives; working to promote positive, accurate and fair media coverage of FINRA; and promoting an engaged and well-informed workforce, among other activities. Reporting to the Senior Director of Internal Communications, the Associate Director, Internal Communications will engage, inspire and motivate FINRA employees with powerful communications that connect staff to FINRA's mission, values, and culture.

As an experienced internal communication strategist, the role is responsible for supporting enterprise-wide internal engagement and change management campaigns, internal executive speaking engagements, internal events, and more. This role requires working collaboratively with executives and colleagues alike, to deliver high-quality work in a deadline-driven environment.

Essential Job Functions:

• Lead high-profile and often complex communications projects aimed at an employee audience.

• Develop, implement and measure multi-channel communication plans for major strategic initiatives and important employee engagement initiatives.

• Provide expert communications counsel to and develop communication plans for senior executives. Actively collaborate and cultivate relationships with senior executives, and author emails and other material on their behalf.

• Build relationships and actively collaborate with business leads and colleagues to identify opportunities that support overall communication, messaging, and employee engagement.

• Work with a high level of independence to conduct research, produce content, develop key messages, coordinate feedback and finalize communications.

• Develop internal content strategy based on inputs from business, feedback, research, and other data analysis.

• Develop employee news/intranet articles, emails, videos, podcasts, talking points, articles/blogs, social media posts and other forms of communication.

• Proactively evaluate and recommend enhancements to existing material as well as year-over-year initiatives.

• Stay abreast of communication trends and technology to identify and surface new communication opportunities and help ensure effective and innovative campaigns.

Education/Experience Requirements:

• B.S. or B.A. in Journalism, English or related field, and minimum eight years of relevant experience, or equivalent combination of education and relevant experience.

• Master's degree in business, marketing or communication preferred.

• Proven ability to develop, implement, and measure internal communication plans.

• Experience working with and writing for senior leaders.

• Demonstrated superior writing, editing, interpersonal communications skills and high attention to detail.

• Demonstrated ability to manage multiple projects and tasks simultaneously and meet deadlines for a wide variety of assignments.

• Ability to work collaboratively with others, including running point on project and task teams with colleagues.

• Demonstrated ability to exercise careful judgment and discretion with respect to strategic and confidential material.

• Ability to convey complex information in clear, engaging ways.

• Experience using internal communication technology including omnichannel platforms preferred.

• Proficiency in Microsoft Windows/MS Office Suite applications.

• Experience working on diversity, equity, and Inclusion (DE&I) initiatives and/or Employee Resource Groups (ERG) preferred.

• AP style familiarity and ability to work within FINRA's style guidelines.

• A roll-up-your-sleeves, can-do attitude to do what it takes to get the job done.

Working Conditions:

• Highly dynamic, fast-paced environment, with multiple, high-visibility priorities.

• Extended or non-traditional hours as needed.

For work that is performed in CA, Washington, DC, CO, HI, New York, NY and WA, the chart below outlines the proposed salary range for the corresponding location. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate's skill set, level of experience, education, and internal peer compensation comparisons.

California: Minimum Salary $124,300, Maximum Salary $235,500

Washington, DC: Minimum Salary $124,300, Maximum Salary $225,700

Colorado/Hawaii: Minimum Salary $108,200, Maximum Salary $196,200

New York, NY: Minimum Salary $129,800, Maximum Salary $235,500

Washington State: Minimum Salary $108,200, Maximum Salary $225,700

#LI-Hybrid

To be considered for this position, please submit an application. Applications are accepted on an ongoing basis.

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.

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FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA's Employee Relations team at 240.386.4865 or by email at EmployeeRelations@finra.org. Please note that this process is exclusively for inquiries regarding application accommodations.

Employees may be eligible for a discretionary bonus in addition to base pay. FINRA provides comprehensive health, dental and vision insurance. Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal. FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement and many other benefits.

Time Off and Paid Leave*

FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days (all pro-rated in the first year). Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule). Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment). Full-time employees receive nine paid holidays.

• Based on full-time schedule

Important Information

FINRA's Code of Conduct imposes restrictions on employees' investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code's investment and securities account restrictions, and new employees must comply with those investment restrictions-including disposing of any security issued by a company on FINRA's Prohibited Company List or obtaining a written waiver from their Executive Vice President-by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.

You can read more about these restrictions here.

As standard practice, employees must also execute FINRA's Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company's policy on nepotism.

Search Firm Representatives

Please be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.

FINRA is an Equal Opportunity and Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person's relatives, friends or associates.

FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.

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