Associate Director For Housing Assignment Services

Posting Details

Posting Summary

Classification Title Student Services Manager II Classification Code CB80 Pay Band 7 Internal Title Associate Director for Housing Assignment Services Department University Housing Position Type PCLS - Slotted Classified Full or Part Time Full-Time Basis 12 mo. Hours per week 37.5 hours per week Normal Work Schedule Does this position require driving?

Yes Does this position require a credit check? No Job Details

Associate Director for Housing Assignment Services

Coastal Carolina University seeks applications for the positions of Associate Director for Housing Assignment Services for the Department of University Housing.

Duties include, but are not limited to:

• Oversees software system modifications, tests innovations and upgrades, extrapolates data, and develops and implements multifaceted reporting functions for StarRez.

• Oversees University Housing applications, license agreements, room assignments, and meal plans.

• Leads the implementation, training, management, and use of the housing software solution, including card access systems.

• Supervises full-time Assistant Director for Housing Assignment Services, Two (2) Housing Assignment Services Managers, Customer Service Specialist and student staff.

• Advises and oversees departmental staff regarding software usage, troubleshooting, system modifications and process management.

• Provides expertise regarding the integration and use of various software applications for Auxiliary Enterprises.

• Plans, prepares, and assigns fees, waivers, charges, and other student account components.

• Develops and manages a comprehensive communication plan for University Housing.

• Designs, develops and implements the website for University Housing that serve as effective marketing tools for capturing and building student interest in the institution and improving the image of the University.

• Develops, reviews, recommends, and evaluates policies, procedures, programs, and manuals aimed at improvements in efficiency, effectiveness, productivity, and workflow.

Requirements: A master's degree and experience utilizing housing software (e.g.

StarRez, RMS, etc.) is required. A successful candidate must have five (5) years of full-time employment in a college or university setting, as well as have a valid driver's license and acceptable three (3) year driving record. A master's degree in College Student Personnel, Higher Education, or related field, experience as a power-user for a housing software solution (e.g.

StarRez, RMS, etc.), and proficiency with SQL code writing and development are preferred.

Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 49 states and 55 nations. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the baccalaureate and master's degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in instructional technology, and PhD degrees in marine science: coastal and marine systems science and education sciences.

Coastal Carolina University is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.

How to apply: Interested applicants may apply on-line at https://jobs.coastal.edu/postings/23110.

Applicants must submit a resume. Review of applications will begin immediately and continue until positions are filled. Coastal Carolina University is an EO/AA employer.

Student Services Manager II (CB80/61121826/FTE-S01013P), full-time position with benefits. SC State Pay Band: 07.

Normal work hours are Monday through Thursday, 8:00 am to 5:00 pm, and Friday, 8:00 am to 12:30 pm. Must be flexible to meet the special scheduling needs of the university.

Required Qualifications

Master's Degree and experience utilizing housing software (e.g., StarRez, RMS, etc.). Five-years of full-time employment in a college or university setting.

Preferred Qualifications

Master's Degree in College Student Personnel, Higher Education or related field. Experience as a power-user for a housing software solution (StarRez, RMS, etc.). Proficiency with SQL code writing and development.

Licensure and/or Certification

Must have a valid driver's license and acceptable three (3) year driving record.

Knowledge, Skills & Abilities

Demonstrated written and verbal communication skills. Knowledge of laws, regulations, policies and procedures in University Housing assignments, operations, and communication including a working knowledge of best practices as outlined by the Association of College and University Housing Officers International (ACUHO-I). Must be able to configure and modify software systems, test innovations and upgrades, extrapolate data, and complete multifaceted reporting functions (e.g., StarRez, RMS, Colleague, Ellucian, CBORD, Power Bi, etc.). Must be able to exercise judgments and discretion, establish and maintain effective working relationships, understand financial framework of assignment processes, interpret and apply applicable laws, regulations, policies, procedures, and communicate effectively in writing, orally, and in presentations and customer service settings with various stakeholders.

Additional comments regarding this position

Employee may be required to travel to professional development conferences requiring overnight stay. This position will work in a typical office environment with occasional need to work in the evenings and weekends at the direction of the supervisor.

Mental Demands Analytical and Problem Solving, Confidentiality, Constant Interruptions, Customer Contact, Detailed Work, Language, Math, Multiple Concurrent Tasks, Reading (documents or instruments), Reasoning, Stress, Training, Verbal Communication, Written Communication Additional Mental Demands Physical Demands Carrying, Lifting, Cleaning, Climbing, Crawling, Driving, Kneeling, Pulling, Pushing, Reaching, Sitting, Speaking, Squatting, Standing, Twisting, Walking, Writing Physical Demands (Elements Exposed To) Bodily Fluids, Chemicals, Dirt, Fumes, Hazards, Heat/Cold, Noise, Toxins Additional Physical Demands Please Select Any and All Equipment Needed to Perform the Duties Calculator, Chemicals, Cleaners, Computer and Peripheral Equipment, Copier, Fax, Machines, Mops/Brooms, Scanner, Telephone, Tools, Two-Way Radios, Vehicles List Any and All Additional Equipment Needed to Perform the Duties

Posting Detail Information

Posting Number FTE-S01013P Number of Vacancies 1 Desired Start Date 05/31/2024 Position End Date (if temporary) Job Open Date 05/02/2024 Job Close Date Open Until Filled Yes Special Instructions to Applicants Quicklink for Posting https://jobs.coastal.edu/postings/23110