Associate Director, Event Services

Posting Information

Posting Number 2024557 Posting/Functional Title Associate Director, Event Services University Pay Plan Title Assoc Dir, Student Center Location San Marcos Department Student Center Recruitment Type Open to All Job Type Full-Time Funding Source Permanent Monthly Salary $5,833.33-$6,416.66 Job Category Exempt Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.

• Bachelor's degree.

• Minimum 7 years of experience in event planning and management, conference services, hospitality, or related field.

• Previous customer service, supervision, and team leadership experience.

• Knowledge of audiovisual equipment and event setups.

• Experience managing a budget.

• Excellent communication (written and verbal) and interpersonal skills.

Preferred Qualifications

• Master's Degree.

• Mazevo or other event management software experience.

• Experience in or strong familiarity with higher education.

• Experience in event sales or marketing .

Job Description

Responsible for the leadership, supervision, and strategic planning of all aspects of LBJSC Event Services including the direct supervision of two assistant directors (event planning and event production), and indirect supervision of four additional full-time coordinators and student employees. This position ensures the consistent development and success of all events managed by LBJ Student Center including the LBJ Student Center, JCK 11th Floor, and outdoor space reservations across campus. This position also oversees equipment inventory management and planning for all event furniture and audiovisual equipment, revises event policies and procedures, makes recommendations on event rates, and seeks out opportunities to increase revenue through reservations and optimization of space and resources.

Job Duties

Event Planning & Management- 70%

• Interpret and ensure compliance of LBJ Student Center and University policies, guidelines, and other relevant regulations, including but not limited to use of facilities, ADA compliance, security requirements, environmental health and safety standards, and special event approval requirements.

• Track and evaluate the success of events, monitor client satisfaction, follow up on feedback, provide recommendations for improvement, and lead changes that are consistent with market trends and best practices.

• Responsible for inventory and asset management of all event furniture and audiovisual equipment. Utilize knowledge and necessary research to develop standards, specifications, and proposals for furnishings, equipment, and audiovisual systems (sound, lighting, and projection).

• Monitor events, provide positive customer service, and collaborate with Event Services staff, catering staff, and other facility and campus personnel as necessary to ensure efficient operations and high customer service standards at all events managed by the LBJ Student Center.

• Respond to inquiries, lead and attend client meetings, develop room diagrams, and enter reservation information into event management software as appropriate.

• Develop, maintain, and revise event policies and procedures, track and report event statistics, recommend event rates, and coordinate event space allocation strategies that accommodate signature events and reflect university and divisional priorities.

• Collaborate with marketing and communications teams to promote Event Services offerings and actively seek out new business to maximize space utilization and realize revenue potential.

Administrative - 30%

• Recruit, hire, train, and provide leadership for Event Services team members including Assistant Director of Event Planning, Assistant Director of Event Productions, Event Setups Coordinator, Technical Services Coordinator, event planners, and student employees. Directly supervise the Assistant Director of Event Planning and Assistant Director of Event Production.

• Prepare and manage the Event Services budget including purchasing, staffing costs, and monitoring revenue.

• Lead regular meetings, conduct trainings, and develop and maintain training manuals and resources.

• Serve as a vital member of the LBJ Student Center leadership team, develop reports, and handle special projects, tasks, and other duties as assigned.

• Serve as a departmental representative on relevant committees. Active attendance, participation, and reporting back is expected.

Additional Information to Applicants

Ability to work early mornings, evenings, weekends, and holidays as needed.

Job Open Date 06/14/2024 Job Close Date (posting closes at midnight) 07/05/2024 Open Until Filled No Normal Work Days Monday, Tuesday, Wednesday, Thursday, Friday Normal Work Hours Start 8:00AM Normal Work Hours End 5:00PM Posting Notices You will be required to electronically attach a list of references., You will be required to electronically attach a resume., You will be required to electronically attach a cover letter. Legal and Required Notices

Texas State University is an Equal Employment Opportunity/Affirmative Action Employer.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

Why work @ Texas State?

• Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!

• Generous paid time off: vacation, holidays, sick days and many more!

• Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program

• Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs.

• An inclusive Bobcat community: join our many social networks offered on and off-campus

• Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions

By joining the Texas State Bobcat team, you'll be a part of one of the most beautiful, diverse, and growing universities in the nation.

Quick Link https://jobs.hr.txstate.edu/postings/47173