Associate Director, Employee Relations

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Job Description

The Associate Director, Employee Relations will be responsible for executing the delivery of employee and workplace relations services to employees and managers in the US. This position will lead a team of EWR professionals in addition to providing a central point of contact for efficiently providing highly accessible expert employee and workplace relations interface across multiple businesses. The Associate Director, Employee Relations will be responsible for proactive and responsive approaches to related issues that support a positive and productive work environment and overall, positively impacting AbbVie's culture. This position ensures compliance with all relevant country laws, regulations, policies, and practices.

Responsibilities:

• Provide expert consultative and problem-solving services to direct reports, managers, employees, Business HR and Office of Ethics and Compliance partners regarding HR policies and practices. Effective at translating broader principles or the spirit of the guidelines / practices to the current situation and determine recommendation.

• Directly lead a team of employee relations managers/specialists. Assist with building and expanding team capabilities, professional development, and training. Manage case load distribution, work schedules, and other departmental needs. Prepare metrics, reporting, insights, and corresponding action plans for the team.

• Foster employee engagement and inclusion.

• Independently resolve policy & practice inquiries, performance management, workplace accommodations, EWR investigations, and other assigned cases.

• Ensure professional service is always provided in accordance with the expectations and guidelines of the EWR department. Anticipates, identifies, and meets internal and external customer needs/ expectations.

• Create and deliver EWR training to a variety of audiences in the business. Knowledge must address diverse and difficult problems or situations across multiple businesses. Considered the subject matter expert on a broad range of EWR policies, practices, and outcomes.

• Collaborate closely with customers to jointly design solutions, balancing business, employee, and legal needs. Build and foster relationships with the business. Manages expectations, delivers results and manages escalations. Define, lead and/or manage projects, which may include multi-functional teams.

• Identifies critical factors in a particular situation, identifies alternate courses of action and makes recommendations based upon all available facts. Demonstrates ability to plan, organize and execute to achieve favorable outcomes both proactively and within expected times.

• Facilitates gaining alignment from multiple functions and resolves disagreements independently. Appropriately documents information related to cases and recommended outcomes. Effectively and accurately maintains confidential EWR data in both systems and other filing mechanisms.

• Takes a broad view of the problem looking at all alternatives and assesses impact on other groups before