Associate Director, Data Integrity

Department

Booth Advancement: Data Integrity

About the Department

The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges.

Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment.

Chicago Booth is proud to claim:

• an unmatched faculty.
• degree and open enrollment programs offered on three continents.
• a global body of nearly 56,000 accomplished alumni.
• strong and growing corporate relationships that provide a wealth of lifelong career opportunities.

As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment.

For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/.

Job Summary

The Associate Director, Data Integrity is responsible for managing alumni data in Chicago Booth and University systems, working closely with key partners throughout Chicago Booth and the University of Chicago to ensure timely entry and accuracy of all essential constituent data. They serve on cross-University working groups and task forces related to data integrity and technology projects. In coordination with the Office of Advancement Analytics team, this person is responsible for managing data projects that align with key objectives. The Associate Director manages the Booth Advancement Data Integrity team, which consists of fundraising systems specialists who are responsible for data entry and auditing, and addressing the requests for alumni data updates from other Chicago Booth departments.

Responsibilities

• Maintains a wide variety of data points related to alumni and donors within Phoenix, the Salesforce CRM used by Chicago Booth's Office of Advancement.

• Develops standards and business rules for managing new data elements that enable future extraction and analysis opportunities.

• Serves as the data integrity lead for Chicago Booth's Constituent Facing Platform.

• Works with Analytics to create applicable audit reports and develop and execute data maintenance strategies.

• Supervises the reconciliation of email preferences in the marketing application, Marketo.

• Fields requests from colleagues and alumni regarding the creation of new or modification of existing data.

• Serves as Booth Advancement's representative in working groups or projects related to data management or governance within Alumni Relations and Development. This includes collaboration with Chicago Booth teams, University staff, and outside vendors.

• Serves as the department lead for data acquisition projects, identifying new and improved methods for increasing the volume of data updates while maintaining accuracy.

• Confidently utilizes tools for mass data management projects to ensure swift and accurate updates.

• Continually identifies opportunities for improving data entry, coding guidelines, auditing procedures, and data quality.

• Maintains documentation on data structure and business processes in coordination with other data maintenance teams.

• Supervises, manages, and mentors members of the Data Integrity team, strategically identifying daily tasks, projects, and professional development in collaboration with the Director of Analytics and Business Intelligence.

• Supervises and manages the tasks and projects of temporary data assistants as needed.

• Has a deep understanding of prospect research, prospect management, strategic planning and market research on donors prospects.

• Provides guidance to research analysts, train staff members on fundraising, report writing, and research.

• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

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Work Experience:

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

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Certifications:

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Preferred Qualifications

Education:

• Master's degree.

Experience:

• A minimum five years of data entry/maintenance or research-related experience in an academic or corporate setting.
• A minimum two years of management experience with the ability to motivate, lead, set objectives for and manage the performance of a team.
• A minimum four years of data mining, data research, and database maintenance experience.

Technical Skills or Knowledge:

• Knowledge of technology tools available to the Office of Alumni Relations and Development, including the University's alumni database, Microsoft Windows computer environment, Microsoft Outlook, Word, Excel, PowerPoint, and Access.

• Higher education alumni database experience and familiarity with University of Chicago alumni database and tools (Salesforce, Marketo, Cvent, and DemandTools).

Preferred Competencies

• Excellent project management skills including the ability to own and drive a project from conception to fruition.

• Excellent organizational, decision-making, strategic planning, and research/investigative skills.

• Outstanding verbal, written, and presentation skills, as well as strong attention to detail.

• Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University.

• Work independently with little supervision; possess a self-motivated disposition; identify opportunities for improvement and recommend effective changes, all while achieving key objectives resulting in desired outcomes.

• Handle multiple detailed tasks/projects simultaneously and meet strict deadlines with frequent interruptions.

• Demonstrated ability to work effectively and diplomatically with colleagues, as well as with students, faculty, and corporate contacts in a multitude of communication methods, i.e., in person, email, and phone.

• Professional demeanor, including tact, discretion, and a customer service-oriented approach.

Working Conditions

• This position is currently expected to work a minimum three days per week in the office.

• Travel to campus and/or non-campus locations for University business.

• Work evenings and weekends on occasion.

Application Documents

• Resume/CV (required)
• Cover Letter (required)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Alumni Relations & Development

Role Impact

Individual Contributor

FLSA Status

Exempt

Pay Frequency

Monthly

Scheduled Weekly Hours

37.5

Benefits Eligible

Yes

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

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