Associate Digital Traffic Manager

Associate Digitial Traffic Manager

Department: Marketing

Reports To: Director, Marketing Operations

Highlights for Children is dedicated to helping families raise CURIOUS, CREATIVE, CARING and CONFIDENT kids. Since 1946, we've reached out to children through 75 years' worth of Highlights magazines, puzzles, books and gifts. Highlights' brand of wholesome fun is built on the philosophy that children become their best selves when they use their creativity and imagination; develop their reading, thinking and reasoning skills; and learn to treat others with respect, kindness and sensitivity.

Job Summary:

Highlights is seeking a dynamic and driven Associate Digital Traffic Manager to help streamline Digital workflows and ensure that all projects are executed efficiently and on time. This role will be responsible for crafting project schedules, supervising status of ongoing projects and deliverables, and helping the team remove any roadblocks. This role requires exceptional communication and organization skills, a natural curiosity and propensity for continuous improvement, and the ability to cultivate relationships with diverse personalities.

Essential Duties and Responsibilities:

• Coordinate the flow of digital marketing assets across various platforms, ensuring timely delivery and optimal performance

• Partner with business teams to craft and refine creative project requests to facilitate effective use of the Creative team time and increase creative output

• Collaborate with eCommerce team in scoping the requirements for digital marketing projects

• Manage and contribute to multiple digital projects simultaneously in a fast-paced environment

• Reschedule and reassign work as necessary to support resourcing

• Support traffic of print materials as needed to support other Marketing Ops team members

What you should show up ready to teach anyone on your first day:

• How to use Microsoft Outlook and Teams calendars to schedule meetings

• Demonstrate clear communication skills, both verbal and written

• How to break down a complex problem

Within your first month, you'll:

• Develop understanding of digital execution processes

• Complete initial touchbases with cross-functional team members

• Understand Marketing Operations tools

Within your first year, you'll:

• Develop solid relationships with cross-functional team members

• Be a trusted and knowledgeable partner about all things related to digital execution

• Understand print execution in order to support members of the Marketing Ops team

• Contribute ideas to improve existing processes and tools

Education and Experience:

• Bachelors' Degree with 1-3 years of experience in traffic and/or project management

• 1-3 years of relevant experience working in an in-house creative team, digital company, agency, or studio

• Microsoft Office (Excel, PowerPoint, Word, Outlook)

• Working knowledge of Workfront or other similar project tracking tools

• Experience in Airtable or similar programs is a plus

Qualifications:

• Ability to drive clarity and progress in complex and ambiguous situations

• Natural curiosity to understand how things work and ability to get to the root of an issue

• Growth mindset with an eye for continuous improvement

• Ability to maintain and exude sense of calm in tense or stressful situations

• Ability to build solid working relationships with diverse personalities

• Ability to work autonomously in a remote environment

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

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