Associate Digital Product Mgr

PNC Financial Services Group, Inc. Pittsburgh , PA 15201

Posted 2 months ago

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Associate Digital Product Manager within PNC's Digital organization, you will be based in Pittsburgh, PA.

Job Description

  • Provides tactical support in the selection, design, development, and promotion of digital experiences.

  • Supports basic analysis of digital experience, market trends, and third party requirements as necessary, in support of the development of new and existing digital experiences. May help in the development of a business case, business plan, and roll-out of experiences.

  • Assist with the development and design of new and existing digital experiences.

  • Provides tactical support for the execution of customer focused quality assessments and improvement processes. As part of the first line of defense, supports risk management, compliance, and audit needs as necessary.

  • Assists Digital Product Managers with monitoring the business results of recently introduced or existing digital experiences, coordinates reporting, and may recommend modifications to improve results.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused
  • Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk
  • Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Business Acumen

  • Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.

Competitive Environment

  • Knowledge of and ability to utilize the processes, tools and techniques for gathering, analyzing, and communicating information about the competitive environment.

Data Gathering and Reporting

  • Knowledge of and ability to utilize tools, techniques and processes for gathering and reporting data in a particular department or division of a company.

Design Thinking

  • Knowledge of the concepts, principles, and processes of design thinking; ability to utilize the knowledge in designing new products and services and even improving organizational operation.

Effective Communications

  • Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Innovation

  • Develops new ideas and initiatives that improve the performance of the organization.

Knowledge Of Product Line

  • Knowledge of methodologies, tools and techniques for specific products; ability to develop product line processes and strategies.

Marketing Strategy and Positioning

  • Knowledge of and ability to use business models to develop and implement marketing strategies, objectives, and tactics as well as establishing a communications plan.

Product Development Life Cycle

  • Knowledge of and the ability to develop products and bring them into the marketplace.

Project Management

  • Ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives.

Solutions Development

  • Knowledge of and the ability to assess customer needs and provide solutions for them.

Work Experience

Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. in lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

education

associates

disability accommodations statement:

the pnc workplace is inclusive and supportive of individual needs. if you have a physical or other impairment that might require an accommodation, including technical assistance with the pnc careers website or submission process, please call 877-968-7762 and select option 4: recruiting or contact us via email at pathfinder@pnc.com.

the human resources service center hours of operation are monday - friday 9:00 am to 5:00 pm et.

equal employment opportunity (eeo):

pnc provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

california residents

refer to the california consumer privacy act privacy notice to gain understanding of how pnc may use or disclose your personal information in our hiring practices. 1="" year="" of="" professional="" experience="" and/or="" successful="" completion="" of="" a="" formal="" development="" program.="" in="" lieu="" of="" a="" degree,="" a="" comparable="" combination="" of="" education="" and="" experience="" (including="" military="" service)="" may="" be="" considered.="" education="" associates="" disability="" accommodations="" statement:="" the="" pnc="" workplace="" is="" inclusive="" and="" supportive="" of="" individual="" needs.="" if="" you="" have="" a="" physical="" or="" other="" impairment="" that="" might="" require="" an="" accommodation,="" including="" technical="" assistance="" with="" the="" pnc="" careers="" website="" or="" submission="" process,="" please="" call="" 877-968-7762="" and="" select="" option="" 4:="" recruiting="" or="" contact="" us="" via="" email="" at="" pathfinder@pnc.com.="" the="" human="" resources="" service="" center="" hours="" of="" operation="" are="" monday="" -="" friday="" 9:00="" am="" to="" 5:00="" pm="" et.="" equal="" employment="" opportunity="" (eeo):="" pnc="" provides="" equal="" employment="" opportunity="" to="" qualified="" persons="" regardless="" of="" race,="" color,="" sex,="" religion,="" national="" origin,="" age,="" sexual="" orientation,="" gender="" identity,="" disability,="" veteran="" status,="" or="" other="" categories="" protected="" by="" law.="" california="" residents="" refer="" to="" the="" california="" consumer="" privacy="" act="" privacy="" notice="" to="" gain="" understanding="" of="" how="" pnc="" may="" use="" or="" disclose="" your="" personal="" information="" in="" our="" hiring="">

education

associates

disability accommodations statement:

the pnc workplace is inclusive and supportive of individual needs. if you have a physical or other impairment that might require an accommodation, including technical assistance with the pnc careers website or submission process, please call 877-968-7762 and select option 4: recruiting or contact us via email at pathfinder@pnc.com.

the human resources service center hours of operation are monday - friday 9:00 am to 5:00 pm et.

equal employment opportunity (eeo):

pnc provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

california residents

refer to the california consumer privacy act privacy notice to gain understanding of how pnc may use or disclose your personal information in our hiring practices.>

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VIEW JOBS 10/19/2020 12:00:00 AM 2021-01-17T00:00 Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As an Associate Digital Product Mgr within PNC's Digital organization, you will be based in Pittsburgh, PA. Job Description * Provides tactical support in the selection, design, development, and promotion of digital experiences. * Supports basic analysis of digital experience, market trends, and third party requirements as necessary, in support of the development of new and existing digital experiences. May help in the development of a business case, business plan, and roll-out of experiences. * Assist with the development and design of new and existing digital experiences. * Provides tactical support for the execution of customer focused quality assessments and improvement processes. As part of the first line of defense, supports risk management, compliance, and audit needs as necessary. * Assists Digital Product Managers with monitoring the business results of recently introduced or existing digital experiences, coordinates reporting, and may recommend modifications to improve results. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Competencies Business Acumen - Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations. Competitive Environment - Knowledge of and ability to utilize the processes, tools and techniques for gathering, analyzing, and communicating information about the competitive environment. Data Gathering and Reporting - Knowledge of and ability to utilize tools, techniques and processes for gathering and reporting data in a particular department or division of a company. Design Thinking - Knowledge of the concepts, principles, and processes of design thinking; ability to utilize the knowledge in designing new products and services and even improving organizational operation. Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Innovation - Develops new ideas and initiatives that improve the performance of the organization. Knowledge Of Product Line - Knowledge of methodologies, tools and techniques for specific products; ability to develop product line processes and strategies. Marketing Strategy and Positioning - Knowledge of and ability to use business models to develop and implement marketing strategies, objectives, and tactics as well as establishing a communications plan. Product Development Life Cycle - Knowledge of and the ability to develop products and bring them into the marketplace. Project Management - Ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives. Solutions Development - Knowledge of and the ability to assess customer needs and provide solutions for them. Work Experience Roles at this level typically require a university / college degree with &lt; 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. Education Associates Disability Accommodations Statement: The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com. The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET. Equal Employment Opportunity (EEO): PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. PNC Pittsburgh PA

Associate Digital Product Mgr

PNC Financial Services Group, Inc.