The Associate Deployment Project Manager provides leadership for the implementation and deployment of PowerSchool systems software. This role has the overall responsibility for delivering and supporting the implementation of multiple projects, with sub-projects of varying scope and size to school districts. This customer-facing position manages various functions in delivery of software and service solutions to ensure accurate and timely completion with high customer satisfaction. This position is involved with implementation assignments, consultation and related deliverables while ensuring high quality and high customer satisfaction throughout the implementation effort. Duties and responsibilities of this position are divided into the separate functions of 'Application Specialist' and 'Unified Deployment Specialist'.
Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Service Delivery Completes implementation and training project work, on-time, within scope and meeting customers' expectations.
Product Knowledge Develops knowledge and maintains continual understanding of designated applications and client business processes. Acts as a subject matter expert for designated area.
Training Session Execution Able to deliver effective training to varied audiences, through webinars and on-site sessions.
Unified Deployment Specialist
Communication Communicates project status and/or changes to project plans to the organization. Liaises with clients; Sets expectations and provides status updates regarding project work. Leads scheduled meetings. Coordinates process mapping, data migration. Acts as escalation point for reconciliation of customer satisfaction issues. Acts as liaison on customer's behalf to internal business units (e.g., sales, business operations, implementation, product education, technical support). Communicates with stakeholders in an effective, professional manner throughout the duration of the implementation effort.
Product Knowledge develops knowledge and maintains understanding of PowerSchool applications, client business processes and how they are built out in a unified deployment.
To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Bachelor's degree in Business, Education or related field or equivalent experience
ERP Specific: Bachelor's degree in Accounting, Computer Science, or Business
1-2 years' Project Management
PMP and/or CSM certification, preferred
Experience working in K-12 large-scale, district technology implementations
Familiarity with District, School, and Student data, including an understanding of relationships between types of data for areas including: students, courses, schedules, schedules, grade scales, terms, report cards, transcripts, state reporting data, standards, grade books
Familiarity with accounting, payroll, or business practices, including an understanding of relational databases, and experience with SQL.
Strong Microsoft Excel knowledge and use of working with data sets, reports and charts and budget information. Ability to do VLOOKUP's and utilize excel functions.
Experience writing reports using Crystal, Cognos, or similar reporting tool a plus.
Subject matter expertise in at least one of PowerSchool's current software solutions.
MS Project or SmartSheets working knowledge
Demonstrated ability to manage multiple projects, priorities and adapt to continual change in a fast-paced environment
Must be proactive, action-oriented, and motivating
Ability to drive consensus, facilitate solutions, and build options/alternatives