Associate Content Project Manager

Gravitytank Chicago , IL 60602

Posted 2 months ago

When applying internally, please keep your search tailored and consider applying for a maximum of 3 roles at any given time to ensure you are not duplicating efforts.

Job Category

Audit

Job Details

Salesforce's Legal Operations department is looking for an experienced Associate Content Project Manager who will manage and steer legal and technology content development and publishing projects through completion.

They will manage small to medium projects and processes, creating and maintaining project plans, coordinating input and review across cross-functional teams of content owners, defining delivery parameters, ensuring deliverables are completed and delivered on schedule as documented, and driving to execution. They will provide status visibility to management throughout the project lifecycle, and will provide a last line of QA (Quality Assurance) review of content prior to publishing.

The Associate Content Project Manager will support the development of new content project management processes and procedures, and the continued maintenance of the content project management program in the Legal Operations department.

Key Responsibilities

  • Effectively manage multiple content development and publishing projects simultaneously, ultimately delivering each project within defined quality parameters and on schedule

  • Document and develop project plans; organize, plan, manage, and execute project objectives based on project plans

  • Communicate to cross-functional small to medium teams of stakeholders those tasks, action items, and deliverables required of each team member, including step by step timelines; manage and ensure timely completion of deliverables by each team member; perform last line QA review of content prior to publication; drive to execution

  • Provide regular status reports to management, including identification and escalation of project blockers, risks, issues

  • Refine best in class content project management processes and procedures for the Legal Operations department.

Basic Qualifications

  • 3+ years content project management experience

Preferred Qualifications

  • 3+ years experience effectively (i) leading multiple content initiatives, (ii) developing detailed work breakdowns and schedules with clear deadlines; and (iii) managing stakeholder requirements, communications and satisfaction.

  • Experience working with industry leading content project management processes and procedures.

  • Ability to organize and prioritize tasks from multiple sources in a fast-paced environment, while maintaining highest quality standards

  • Experience working with Legal departments developing content and managing content production; general knowledge of legal terminology

  • Excellent communication, writing, editing, interpersonal, and organizational skills; ability to communicate at all levels within the organization, to technical, business, and executive stakeholders; expert-level fluency in written English

  • Strong analytical and quantitative abilities, and problem solving skills

  • BA/BS degree in a relevant discipline (Journalism, Technical Writing, Communication, other) or equivalent experience

  • PMP or another Project Management Certification

  • Experience with Salesforce platform, publishing tools, and enterprise-wide Content Management Systems (CMS)

  • Additional languages (e.g. German, French, Italian, Spanish, Portuguese, or Dutch)

Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Associate Project Manager

Nowpow

Posted 1 week ago

VIEW JOBS 7/28/2020 12:00:00 AM 2020-10-26T00:00 <p><strong>Position Summary</strong></p><p>Reporting to the Implementation and Product Support Lead, the Associate Project Manager supports and executes implementation projects for customers as they launch NowPow’s technology. In this position, you will develop a deep understanding of our technology offerings, internal processes, and operations and collaborate with members across all teams. The ideal candidate for this role enjoys working in a fast-paced collaborative environment, positively approaches problem-solving challenges, has strong attention to detail, and a passion for helping people get the care and resources they need.</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Work with clients to define project goals, scope, work breakdown, and milestones, under the direction of the Implementation &amp; Product Support Lead</li> <li>Outline and communicate identified project responsibility expectations of both internal and external client teams; track to milestones / go-live dates as defined</li> <li>Use NowPow project management frameworks to lead customers through the project workflow phases</li> <li>Identify and track areas of risk, develop mitigation plans, and build consensus on key project decisions; report and escalate issues to Lead as needed</li> <li>Gain thorough knowledge of NowPow technologies and understand all moving parts as they relate to implementation </li> <li>Regularly reflect on and share feedback from completed projects with the goal of continuously improving processes and operations as a team</li> <li>Additional tasks as assigned </li> </ul><p><strong>Requirements</strong></p><p><strong>Required:</strong></p> <ul> <li>Bachelor’s degree or equivalent experience in related field</li> <li>1-3 years of experience managing projects in a professional environment</li> <li>Outstanding written and verbal communication skills </li> <li>Ability to adhere to standard project management tools, procedures, and best practices </li> <li>Comfort working in a start-up environment</li> </ul><p><strong>Strongly Preferred:</strong></p><ul> <li>Experience executing project-based work</li> <li>Customer service experience and experience managing customer support initiatives </li> <li>Ability to work independently under minimal supervision and strong track record of setting and meeting delivery commitments</li> <li>The ability to be candid and forthright and conduct oneself with maturity and integrity in all situations</li> <li>Charismatic attitude and willingness to work on a dynamic mixture of tasks no matter how big or small</li> <li>Commitment to social impact initiatives and helping underserved communities</li> <li>Strong analytic skills and extremely high attention to detail</li> </ul> <p><br></p><p><strong>Benefits</strong></p><p><strong>Why NowPow?</strong></p><p>We work at NowPow because we care! NowPowers are passionate about our mission and are excited about the opportunities and challenges we face. At NowPow, we cultivate a culture of collaboration and respect, where everyone is a valued team member.</p><p>Our people and our culture are important to us and make working at NowPow special. We invest in the self-care of our team and provide competitive benefits to support this. We celebrate our successes every week with a company-wide happy hour on Fridays and recognize those who went above and beyond in their work. Outside of work, we have fun through company events such as laser tag, ice skating and heading to the ballpark for beautiful weather and a baseball game – and look forward to being able to do so again!</p><p>We are looking for highly motivated and hard-working individuals to join our team and help us connect health care to self-care. Apply now to join our growing team!</p><p><strong>Equal Employment Opportunity</strong></p><p>NowPow is an Equal Opportunity Employer. NowPow evaluates applicants for employment on the basis of qualifications, merit, and work-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment.</p> Nowpow Chicago IL

Associate Content Project Manager

Gravitytank