Associate Client Service Representative

Proliant Inc Naperville , IL 60540

Posted 3 months ago

Associate Client Service Representative

Are you passionate about solving real business problems and helping people thrive in the #PeopleFirst Economy? Are you a life-long learner? Then Proliant might be the place for you!

Proliant is seeking an Associate Client Service Representative to join our team in one of our many offices.

At Proliant, we come to work every day because we want to solve the biggest problems in business. Our team across the entire company is made up of inspired people looking to do inspiring work. And that shows in how we build, sell, and deploy our products. We are proud of how we have served our customers for 26 years. Through multiple recessions, 9/11, and major global shifts, we have continued to strive to bring the best technology enabled solutions to businesses to help them take care of their most important asset their people.

We are in search of inspired people looking to do inspiring work. We are looking for individuals have a desire to work in one of the most dynamic sectors of technology - HR Tech.

We want people who

  • Truly care and have passion about the work they do

  • Arent afraid to have human conversations with other humans to solve their problems

  • Want to grow into leaders with a community-first mindset

  • Want to see success in themselves, their teams, and the businesses they serve

  • Who are #ProliantStrong

Are you #ProliantStrong?

Job Responsibilities:

  • Maintain in-depth knowledge of our technology (our People Tools), features, and usage

  • Ensure the daily support of clients and answering questions regarding the payroll software

  • Research various payroll issues for clients and co-workers

  • Keep abreast of changes in the payroll and payroll tax areas

  • Communicate with clients to create a needs analysis regularly

  • Other duties as assigned

  • Overtime work during quarter end and year end processes

Job Requirements:

  • Bachelors Degree REQUIRED- great opportunity for recent college graduates!

  • Come in to work every day with a positive and uplifting attitude

  • Excellent customer service skills

  • Aptitude and desire for continuous learning

  • Ability to multitask in a dynamic environment in a massively growing industry

  • Ability to think outside the box and bring ideas to the table

  • Ability to meet deadlines and meet customer expectations

  • Love good technology

Job Type: Full-time

Salary: $14- $16/ hour

Required Education: Bachelors Degree

This is an opportunity of a lifetime. We are scaling rapidly and respected in our industry and we believe in promotion from within. We offer a great work environment and great locations! Benefits include Medical, Dental, Life, Short-term Disability, Long-term Disability, Flexible Spending Accounts, Paid time off, supplemental programs, FREE breakfast and lunch daily and much more!

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Associate Client Service Representative

Proliant Inc