Associate Chief Operating Officer At Dr. P. Phillips Hospital

Position Summary The Associate Chief Operating Officer is a member of the administrative team and will serve on various committees of Dr.

P. Phillips Hospital.

On a consistent basis, the Associate Chief Operating Officer will collaborate with Orlando Health leadership, Dr.

P. Phillips Hospital President and administration, the hospital management team, hospital medical staff leadership and the medical staff. Key components of the Associate Chief Operating Officer include monitoring of quality, patient satisfaction and budgeting standards, while managing to achieve hospital and organization wide goals.

About Dr.

P. Phillips Hospital Orlando Health Dr.

P. Phillips Hospital is an award-winning, full-service medical/surgical facility that has been serving the residents of southwest Orange County and Orlando's growing tourist population since 1985.

With a highly qualified team of nurses, support staff and physician specialists, our 285-bed facility provides combined expertise and advanced technology in numerous areas of specialty, including diagnostic imaging, cardiovascular care, orthopedic care, surgical services and emergency medicine. The hospital is equipped with robotic surgical capabilities for colorectal, general, gynecologic and urologic surgeries and has earned Joint Commission certification for its total hip and knee replacement programs utilizing innovative, personalized technologies. Orlando Health Dr.

P. Phillips proudly holds recognition as a "Best Regional Hospital" by U.S. News & World Report. Orlando Health Dr.

P. Phillips is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Responsibilities Provides operational support of two Orlando Health Free-Standing Emergency Room locations

• Osceola and Randal Park. Ensures that a continuous improvement approach is implemented to measure actual performance against established standards for clinical and non-clinical services throughout the hospital and organization.
  
  Develops and implements mechanisms to ensure a uniform quality of care and the highest customer service is provided. Ensures a method to monitor customer satisfaction with respect to services delivered, utilizing corporate and/or unit specific tools. Establishes mechanisms to encourage research and to incorporate research findings into standards of care and policies and procedures.
  
  Measures actual budgetary performance (revenue, expense, staffing) against standards, and ensures variances are within established targets. Evaluates performance of persons reporting to the position against organizational, departmental, and personal goals and objectives. Ensures that safety, health, and regulatory standards are attained in the divisions assigned.
  
  Ensures that a program is maintained to encourage the recruitment and retention of high-quality team members. Participates in professional, collegiate, and community activities. Develops/implements personal goals/objectives that support the organization's strategic & operating plans, and patient care services.
  
  Assures that professional standards are effectively carried out throughout hospital allied health and support areas. Provides accountability and coordination of allied health and support services within the hospital. Establishes budget requirements and maintains areas of responsibility within budgetary limitation.
  
  Speaks on behalf of hospital allied health and support services in established meetings of hospital leadership, medical staff, and governing bodies. Develops staff to make effective decisions and delegates authority to lowest appropriate level. Acts as resource person and role model for staff.
  
  Demonstrates knowledge of legal issues related to allied health and support services, and manages situations to reduce risk to patients, staff, and the organization. Participates in meetings where discussion is held regarding hospital's mission, strategic planning, budget planning, operational planning and review of policies that directly or indirectly affect patient care, customer satisfaction, quality and/or operations of the hospital. Serves as a member of various hospital and organizational committees.
  
  Collaborates with other hospital leaders and educators to influence curriculum, including clinical and/or management learning experience. Qualifications Education Master's degree is required. Experience Six (6) years of experience in management of a clinical, allied health, or support service department required.

Education Master's degree is required. Experience Six (6) years of experience in management of a clinical, allied health, or support service department required.

Provides operational support of two Orlando Health Free-Standing Emergency Room locations

• Osceola and Randal Park. Ensures that a continuous improvement approach is implemented to measure actual performance against established standards for clinical and non-clinical services throughout the hospital and organization.
  
  Develops and implements mechanisms to ensure a uniform quality of care and the highest customer service is provided. Ensures a method to monitor customer satisfaction with respect to services delivered, utilizing corporate and/or unit specific tools. Establishes mechanisms to encourage research and to incorporate research findings into standards of care and policies and procedures.
  
  Measures actual budgetary performance (revenue, expense, staffing) against standards, and ensures variances are within established targets. Evaluates performance of persons reporting to the position against organizational, departmental, and personal goals and objectives. Ensures that safety, health, and regulatory standards are attained in the divisions assigned.
  
  Ensures that a program is maintained to encourage the recruitment and retention of high-quality team members. Participates in professional, collegiate, and community activities. Develops/implements personal goals/objectives that support the organization's strategic & operating plans, and patient care services.
  
  Assures that professional standards are effectively carried out throughout hospital allied health and support areas. Provides accountability and coordination of allied health and support services within the hospital. Establishes budget requirements and maintains areas of responsibility within budgetary limitation.
  
  Speaks on behalf of hospital allied health and support services in established meetings of hospital leadership, medical staff, and governing bodies. Develops staff to make effective decisions and delegates authority to lowest appropriate level. Acts as resource person and role model for staff.
  
  Demonstrates knowledge of legal issues related to allied health and support services, and manages situations to reduce risk to patients, staff, and the organization. Participates in meetings where discussion is held regarding hospital's mission, strategic planning, budget planning, operational planning and review of policies that directly or indirectly affect patient care, customer satisfaction, quality and/or operations of the hospital. Serves as a member of various hospital and organizational committees.
  
  Collaborates with other hospital leaders and educators to influence curriculum, including clinical and/or management learning experience.