Associate Chief Clinical Information Officer

Job Description:

The Associate Clinical Information Officer (ACCIO) for Community Based Care or Specialty Based Care is primarily responsible to manage, plan, direct, coordinate, and monitor the CTIS Organization Community Based Care or Specialty Based Care customer-centric program processes workflows, systems and tools meet the needs of the customer. The ACCIO will provide effective leadership and strategic vision for effective cross-functional teams that focus on how health information technology can be adopted to provide safe, high quality care, and help people live the healthiest lives possible. With this common purpose, and in collaboration with other Clinical leaders and operating units such as Clinical Programs, Clinical Services, SelectHealth and will implement, support adoption of, and improve and innovate health information technologies. As a clinical leader, this position is accountable to successfully engage nurses and other clinicians within the position portfolio in development, implementation, optimization and adoption of Health Information Technology (HIT) and a quality electronic health record system by: Coordinating nurse and clinician input and evaluation, and in collaboration with other clinical leaders, being a clinical advocate in the CTIS organization, supporting a positive, productive relationship between CTIS and clinicians. Position will ensure the activities associated with HIT-related systems are carried out and are in line with system initiatives. The ACCIO, as a Customer Experience Leader, oversees strategies and operations for the Care Delivery components within CTIS and actively serves as the voice of the Nurse, ancillary, and clinical caregivers / end users within Intermountain's Community Based Care or Specialty Based Care. Specifically, oversees the strategy related to nursing adoption and support to ensure that the voice of the nurse/clinician is integrated into operational strategies. As a CTIS leader, this position is accountable for driving a culture of safety, accountability and engagement by: Ensuring work focuses on patient safety, creating a positive work environment, celebrating teams' successes, developing new leaders and leading by example.

Preferred candidates will reside in, or being willing to relocate to Colorado, Montana, or Nevada. Intermountain Health maintains employment registration in Utah, Idaho, Nevada, Colorado, Montana, Wyoming, and Kansas. Other locations may be considered. Currently, we are not hiring remote workers in the following states: CA, HI, IL, PA, RI, WA.

Scope

This is a system-wide role. Reports to the Chief Clinical Information Officer (CCIO). Direct and continuous interface with all levels of leadership, vendors, strategic partners and key members of the community. Manages budgets and financial assets to achieve financial objectives. Responsible for configuration, implementation, adoption and use of HIT-technologies. Oversees human resource management and training of leaders/directors/managers/employees. Day to day work is both strategic and operational in nature. Co-leads effective, high-performing, relationship-based leadership teams that support Intermoutain's hospitals, community-based care, medical staff members, physicians and staff of the Intermountain Medical Group, affiliated providers clinical caregivers and Select Health.

The position requires a visionary leader with sound knowledge of healthcare, business management and a working knowledge of information systems, practices and technologies. This position will proactively work with other CTIS teams and users to implement practices which meet defined policies and standards for Community Based Care or Specialty Based Care. This position must be highly knowledgeable about the needs of the business and the voice of the customer in both clinical and non-clinical roles and ensure that information systems are maintained in a fully functional, reliable and sustainable mode.

Job Essentials

1.Collaborates with key clinical and business leaders to strategically plan for implementation, adoption and process improvement of clinical information systems.

2.Aligns work to Intermountain's strategic initiatives.

3.Develops plan to improve caregiver satisfaction with HIT.

4.Develops culture of safety which drives best practices related to HIT.

5.Continuously challenges the status quo by evaluating the current processes and practices against industry standards both inside and outside of healthcare/clinical healthcare IT.

6.Provides strategic budget planning and oversight for functions they are responsible for. Holds leadership team accountable for operating within the set operating and capital budgets.

7.Mentors team members to ensure there is an adequate management succession plan in place. Builds a winning culture using a repeatable, process-based approach which recognizes the interdependence of all key stakeholders.

8.Manages clinical and stakeholder relationships effectively. Collaborates within areas of responsibility with a focus on shared accountability, system and geographic region/division initiatives.

9.Collaborates with other system leaders on the development and implementation and approval of clinical systems specific policies and procedures (e.g. downtime procedures, etc.).

10. Develops and tracks Key Performance Indicators (KPIs) in areas of responsibility. Developed KPIs should drive safety, efficiency and best practices.

11. Attracts, develops and maintains top talent to continually raise the bar on the capabilities and deliverables of the organization.

12. Participates in the development of workflows which support efficiency through electronic solutions leading to successful implementation and ongoing use of iCentra and other information technologies.

13. Participates in system wide strategic planning related to HIT initiatives.

14. Collaborates with system and regional IS teams in the development/coordination and implementation of non-iCentra projects.

15. Accountable to plan and manage the daily operations within the parameters of their departmental operating and capital budgets.

16. Responsible for directing the work of employees for area of accountability, including staffing, goal setting, coaching and mentoring, employee recognition and training, and performance management which includes addressing performance concerns through corrective action.

17. Manages customer, stakeholder, and vendor relationships and expectations. Focuses on solutions and strategies that create win / win situations both inside and outside of the analytic organization.

18. Regularly communicates with staff through huddles, team meetings, individual one on one meetings, rounding and skip level interviews as appropriate, and manages resource allocation to projects to ensure timely delivery within budget and according to requirements.

Minimum Qualifications

• Clinical Bachelor's or Advanced Degree (e.g. BSN, BSRT, PharmD)) with eight years of clinical or healthcare related professional experience working in an integrated healthcare system environment. Degree must be obtained through an accredited institution. Education is verified.

• Registered Nurse and other clinical incumbents must hold current state licensure.

• Three years previous management/project management experience. Demonstrated effective leadership and communication skills.

• Demonstrated strong analysis, problem resolution, judgment and decision-making.

Preferred Qualifications

• Five years of informatics experience

• Robust implementation experience

• Experience leading direct reports

• Master's degree in Nursing, Medical/Clinical Informatics or other relevant advanced degree (e.g. MBA, Master Healthcare Administration) Degree must be obtained through an accredited institution. Education is verified.

• Demonstrated ability to effectively prioritize and execute tasks in a high-pressure environment.

• Experience working in a team-oriented, collaborative environment.

• Experience using word processing, spreadsheet, database, internet, e-mail and scheduling applications.

• Experience in a role requiring effective verbal, written and interpersonal communication skills.

• Experience working with Cerner solutions.

• Experience working with Health IT-related project acquisition, implementation and associated project management.

• Continuing experience working at the bedside or in clinical practice.

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With this position, you are eligible to participate in the Annual Pay for Performance (AP4P) Plan. This plan enables Intermountain Health to provide leaders with an additional performance compensation opportunity. The AP4P award opportunities are calculated as a percentage of your base salary. Awards are paid out based on attainment of selected Board-approved goals.

Physical Requirements:

Additional Job Description

Interact with others requiring the employee to communicate information.

• and -

Operate computers and other IT equipment requiring the ability to move fingers and hands.

• and -

See and read computer monitors and documents.

• and -

Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

With this position, you are eligible to participate in the Annual Pay for Performance (AP4P) Plan. This plan enables Intermountain Health to provide leaders with an additional performance compensation opportunity. The AP4P award opportunities are calculated as a percentage of your base salary. Awards are paid out based on attainment of selected Board-approved goals.

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Anticipated job posting close date:

03/14/2024

Location:

Peaks Regional Office

Work City:

Broomfield

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$65.75 - $101.50

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.