Associate Channel Manager

Intradiem Alpharetta , GA 30023

Posted 2 months ago

Job Title: Associate Channel Manager

Location: Remote

Reports To: EVP, Global Alliances

What Need Can You Fill?

The Associate Channel Manager wins, maintains, and expands relationships with assigned channel partners. Assigned to channel partners based on geography, channel, or market, the Associate Channel Manager is responsible for growing sales pipeline through partners, partner recruitment and partner management objectives. The Associate Channel Manager represents the entire range of Intradiem's products and services to assigned partners though may focus on a specific solution or product set if focused in a partner vertical market. The Associate Channel Manager reports to the Executive Vice President of Alliances.

What Will You Be Doing?

  • Manage to a new opportunity and pipeline quota and lead pipeline development working closely with the partners

  • Organize and facilitate initial Qualification calls with partners and Fit calls in partnership with the assigned Account Executive.

  • Respond to and qualify inquiries to Intradiem products and services

  • Support the identification of prospective partners through research and analysis

  • Cultivate strategic relationships with key partners in the contact center tech industry, such as ACD, WFM, Speech Analytics, Chat, CRM and other Recruitment Marketing platforms

  • Manage partner relationships and develop channel sales opportunities relationship-building efforts, including: Qualification calls, Fit calls, Stage 1 and ongoing support

  • Promote the partnership joint value proposition to ensure awareness and collaboration

  • Responsible for establishing productive, professional relationships with key personnel in assigned partner accounts.

  • Coordinates the involvement of company personnel, including support, service, and management resources, to meet partner performance objectives and partners' expectations.

  • Conduct all business in accordance with Intradiem policies and procedures.

  • All other duties as assigned.

What Will You Need To Succeed?

  • Ability to communicate effectively over the telephone, email and social media with high-level decision makers and be a storyteller

  • Knowledge of basic business research tools like Google, LinkedIn Sales Navigator, ZoomInfo and others

  • Expertise in using Salesforce.com or similar CRM to organize and maximize prospecting efforts into target accounts

  • Have a structured/self-motivated approach to meeting weekly, monthly and quarterly goals

Education Requirements:

  • Typically requires 2 - 5 years of experience.

  • Bachelor's degree Preferred or Commensurate Work Experience.

  • Experience working in the software/application sales environment.

  • Experience in the contact center environment a PLUS.

Who We Are:

Intradiem provides an Intelligent Assistant for customer service teams. This assistant unlocks the value of your center data to maximize productivity, engagement, and the customer experience.

Our patented AI-powered technology processes the massive amounts of data generated by your center - in real time - and takes immediate action to support staff working in the center or remotely - every minute of every day.

This intelligent technology has been built on the management best practices of dozens of the world's leading brands, and it continues to become more powerful every day.

The result for customers is increased productivity and a guaranteed return on investment, with typically a 2x payback in year one and a 3-5x return in subsequent years.

We are powering over 1 billion automated actions annually and have saved our customers over $100 million in annualized savings, all while improving employee engagement and the end-customer experience.

What Drives Us:

Our vision, which we passionately pursue every day, is Customer Service Reinvented. For Everyone.

Mission:

Our mission is simple: To help our customers achieve more using automation.

How We Do It:

By living our Core Values of Servant's Heart, Craftsman's Attitude and Revolutionary Spirit. Because let's face it: Great products can be copied, service can be duplicated, but great people can't be replaced.

We're a group of customer-obsessed, competitive, detail-oriented, experienced servants who put the needs of our community and customers over our own. Intradiem isn't just about the 9-to-5 or the paycheck - we're about having the revolutionary spirit needed to change our community and the world through the way we work and the way we give back.

We're looking for smart, driven and innovative people to join our team. If this sounds like you, let's chat! www.intradiem.com/careers.html

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Channel Lead

Deposco

Posted 2 days ago

VIEW JOBS 10/15/2021 12:00:00 AM 2022-01-13T00:00 <p>Do you enjoy the thrill of engaging new partners and strengthening go-to market channels to drive profitable business opportunities? Eager for the challenge to combine your strategy, communications and sales background in a high growth industry? Deposco is seeking a Channel Manager to drive alliance and partner-based business development opportunities, as well as create new Premium Partner opportunities for integrated vendors. This role will report to the Senior Director of Alliances. If you are a Channel Manager who is adept at opening doors and sealing deals, we want to talk to you!<br></p><p><br></p><p><strong>What You’ll Do:</strong></p><ul> <li>Sales &amp; Business Development: development of new and enhanced partnership contracts that drive revenue for Deposco with new software sales through channel &amp; integration activities</li> <li>Marketing: support the development of joint marketing strategies and collateral to be leveraged by Deposco marketing through multiple channels</li> <li>Strategy: drive strategic decisions and prioritize activities that drive the largest incremental gains with partners of choice</li> <li>Technology: self-educate and gain a solid grasp of cloud technology, retail and eCommerce trends and integration requirements to bundle solutions</li> <li>Travel Opportunities: You should expect to be on the road on average of twice per month for 2-3 days at a time. In addition, you will be attending about 3-4 tradeshows or partner industry events each year (SPS Commerce Influence, Channel Advisor, Catalyst, etc.)</li> <li>Support, Own, and Cultivate new ideas/projects as they are thought up.</li> </ul><p><strong>Requirements</strong></p><p><strong>Nitty Gritty (What You’ll Need):</strong></p> <ul> <li>Four (4) to six (6) years of progressive experience including:<ul> <li>Four (4) plus years’ experience in sales/business development</li> <li>Two (2) plus years’ experience leveraging channel partners </li> </ul> </li> <li>Collaborative relationship building skills with the ability to influence new and existing customers</li> <li>Leader with superior organization skills, problem solving ability, and high “say/do” ratio</li> <li>Strong communication skills and ability to interact with internal and external partners </li> <li>Strong analytical and research skills to streamline complex strategic processes</li> <li>Project management experience</li> <li>Meeting and small event coordination and planning</li> <li>Be someone who is flexible, looks to learn, teach others, and interested in new technology </li> </ul><p><strong>Benefits</strong></p><p><strong>Perks:</strong></p><ul> <li>Be part of an energetic team that is serious about delivering software to customers and cultivating our culture. We work awfully hard and are having a blast doing it. This team believes that what we are doing is a game-changer in the industry</li> <li>Best coffee machine in the business and all the snacks you want </li> <li>Standing desk (if you’re into that sort of thing) and pick your own computer</li> <li>Corporate events including movie nights, Top Golf and other shenanigans </li> <li>Corporate office on a lake with quiet areas, a gazebo, and Avalon around the corner </li> <li>Benefits package including majority of health care paid for and 401k plan participation</li> </ul><p><br><br></p><p><em><strong>About Deposco, Inc.:</strong></em></p><p><em><strong>Deposco is a leading Cloud-based SaaS platform provider of Supply Chain and Inventory Fulfillment solutions. Our Bright Suite of applications include Distributed Order Management, Inventory Management, Warehouse Management, Procurement, and Store (Point of Sale); industry focuses include: Retailers, E-Retailers, Distributors, Manufacturers and 3PL solutions. We are based in Alpharetta, GA, are a UPS ready provider and have enjoyed many recent industry awards &amp; accolades including those by Gartner (2015 Cool Vendor), Internet Logistics Top 100, and Supply Chain &amp; Demand Executive 100. </strong></em><a href="http://www.deposco.com" rel="nofollow noreferrer noopener" class="external"></a><em><a href="http://www.Deposco.com" rel="nofollow noreferrer noopener" class="external"><strong>www.Deposco.com</strong></a></em> </p><p></p> Deposco Alpharetta GA

Associate Channel Manager

Intradiem