Our Business Operations team is seeking an exceptional, passionate and highly strategic Business Operations Associate to support the LTS Customer Success business. This person will partner with senior leaders and the broader cross-functional team to drive day-to-day operations and help set strategy for one of LinkedIn's foundational products.
In this high-visibility role, you will be a key business partner to senior members of the Executive, Product, Engineering and Marketing teams. You will own a wide range of strategic and operational responsibilities for groups building products that reach hundreds of millions of our members, including business planning of teams / initiatives, modeling and operational performance management.
Maximize business performance: Develop in-depth understanding for what drives engagement and member usage with LinkedIn's consumer-facing products, and leverage insights to drive future direction
Performance manage: Understand product performance through dashboards and data that you create or gather, and drive cross-functional resolutions to operational issues
Forecast performance: Create and manage forecasting models for products, initiatives and the broader LinkedIn ecosystem, in close collaboration with Product teams
Distill direction: Lead analytical efforts in an unstructured environment to identify product insights and improve decision-making across various stakeholders, including growth, engagement, site usage and product economics. Develop and deliver on strategic initiatives for our leadership team.
Create connective tissue: Work with and share knowledge among various functions, including Product, Engineering, Marketing, Data Science and Executive teams
Be an expert: Serve as an expert on the business drivers of consumer-facing products for leadership in Product Management, Marketing, Sales, Finance, International Managers, and Executives
2+ years of work experience at a management consulting firm, investment bank, private equity firm and/or technology company
Bachelor's degree in science, mathematics, engineering or any quantitative major.
Experience working with executive-level staff
Passion for Internet products and technologies: A desire to live and breathe consumer-product and change the trajectory of the company.
Proactive and relentless: Independently capable of seeking information in an unstructured environment, solving conceptual problems, corralling resources, and delivering results in challenging situations.
Very strong analytical skills: Experience solving real world business and product problems using advanced Excel modeling and relational databases.
Technically proficient (or interest in learning) SQL, experience a plus.
Practical business understanding with genuine passion for technology, big data, and/or entrepreneurship. Experience (or desire to learn) about working with large datasets is a plus.
Clear communication: Able to articulately present and debate recommendations with senior leadership.
High-energy, team-first attitude: Motivated to work hard in a fast-paced, ever-changing environment to help our growing business
A team player who works collaboratively and effectively across a diverse set of functions, backgrounds, and working styles
A strategic thinker with excellent business judgment and strong product intuition
A strong leader who can corral a group to execute against an initiative while rolling up their own sleeves
Excited about LinkedIn and the Consumer Internet space