Books-A-Million, Inc. Midlothian , VA 23112
Roles and Responsibilities may include:
Provide the highest level of customer service to each customer.
Maintain merchandising standards in assigned area according to Company policies and procedures.
Successfully promote all Company initiatives when interacting with customers.
Ensure efficient evaluation, processing, and/or merchandising of product.
Ensure customers receive a fast and friendly purchasing experience.
Research and input product and customer information into the system according Company procedure.
Provide quotes to customers for purchase of product and authorizing the intake of product into store inventory.
Monitor and maintain assigned area's cleanliness, providing a clean workplace which includes dusting, vacuuming, cleaning restrooms, and assisting in the general maintenance of the building.
Perform other duties as assigned
Qualifications and Education Requirements
High school diploma or equivalent
Customer service experience required, buying experience preferred
18 years of age or older
Successful completion of all background screenings
Computer and cash register skills
Knowledgeable about product, with ability to research market trends
Physical and Environmental Requirements
Must be able to stand and walk for extended periods of time.
Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
Must be able to lift or team lift objects up to 50 lbs., with or without assistance.
Must be able to communicate using speech, sight, and sound with or without assistive device.
Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job.