Associate

Books-A-Million, Inc. Midlothian , VA 23112

Posted 3 months ago

Job Description:

Roles and Responsibilities may include:

  • Provide the highest level of customer service to each customer.

  • Maintain merchandising standards in assigned area according to Company policies and procedures.

  • Successfully promote all Company initiatives when interacting with customers.

  • Ensure efficient evaluation, processing, and/or merchandising of product.

  • Ensure customers receive a fast and friendly purchasing experience.

  • Research and input product and customer information into the system according Company procedure.

  • Provide quotes to customers for purchase of product and authorizing the intake of product into store inventory.

  • Monitor and maintain assigned area's cleanliness, providing a clean workplace which includes dusting, vacuuming, cleaning restrooms, and assisting in the general maintenance of the building.

  • Perform other duties as assigned

Job Requirements

Qualifications and Education Requirements

  • High school diploma or equivalent

  • Customer service experience required, buying experience preferred

  • 18 years of age or older

  • Successful completion of all background screenings

Preferred Skills

  • Computer and cash register skills

  • Knowledgeable about product, with ability to research market trends

Physical and Environmental Requirements

  • Must be able to stand and walk for extended periods of time.

  • Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.

  • Must be able to lift or team lift objects up to 50 lbs., with or without assistance.

  • Must be able to communicate using speech, sight, and sound with or without assistive device.

  • Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job.

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