Associate, Benefits Administrator - Contractor

Benefitfocus Tulsa , OK 74120

Posted 5 months ago

Before 2000, choosing benefits meant sifting through piles of paper, not having the resources to understand or compare plans and then hoping you picked the right one. That's why when we launched Benefitfocus, we had one goal: to give people the knowledge, options and freedom to protect what they love most. This idea is what has propelled Benefitfocus to become the most trusted benefits management platform in the world.

It's not just technology. It's peace of mind.

Associate Benefits Administrator Contractor

Join our growing Benefitfocus Team! Benefitfocus is seeking professional and motivated individuals to support our customers during our Open Enrollment season. As an Associate Benefits Administrator, you will provide customer support via phone and email, guiding and help navigate our customers through their benefits enrollment. In this temporary position, you will:

  • Join an awesome, one-of-a kind team. We will place you on a "Surge Team" to connect with a group of your peers and a Benefitfocus mentor

  • Receive structured 4-6 week training through Benefitfocus University

  • Gain experience using Salesforce, JIRA (our issue management system), Microsoft Office Suite, and other software programs

What you will do:

  • Serve as the first point of contact for customers over the phone. This could include communicating benefit plan details, helping customers navigate our software, and helping to resolve any enrollment-related issues

  • Accurately document each customer interaction in Salesforce

  • Provide an accurate timeframe for issue resolution if not able to resolve initially

  • Embody our Core Values: Respect, Own It, Together, Community, Celebrate and Anticipate

Who you are:

  • A B.A. or B.S. graduate with a passion for helping others

  • An excellent communicator (especially over the phone!) who is able to work well with others to resolve issues

  • Able to quickly learn new technology (with training, of course)

  • Able to juggle a high volume of calls and multiple projects at a time

  • A team player who contributes by accomplishing results as needed

  • Motivated to grow your career at one of the most innovative, visionary software companies

Bonus points if you have any prior experience working with benefits plans, hospital systems, or Benefitfocus software!

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Electrical Contractor

Tulsa International Airport

Posted 2 weeks ago

VIEW JOBS 10/5/2019 12:00:00 AM 2020-01-03T00:00 Electrical Contractor Tulsa International Airport Minimum Starting Pay $25.00/Hour ARE YOU READY FOR YOUR SECOND CAREER? Tulsa Airports Improvement Trust (TAIT) proudly operates both Tulsa International Airport (TUL) and RL Jones, Jr. Airport (RVS). We enjoy a relaxed and friendly environment with a great work/life balance, pension, and comprehensive benefit package. JOB SUMMARY Under general supervision, the Electrical Contractor is responsible for skilled repair, design, modification, fabrication, and installation of electrical controls, electrical systems and equipment, and/or airport lighting and Navaids systems, and other related assigned duties. This position will work a day shift M-F, but must be available for 24 hour emergency call-back. PRIMARY RESPONSIBILITIES * Directs and schedules the work of electricians and other staff performing electrical and electronic installations, maintenance and repairs * Designs, fabricates, installs, maintains, repairs, and troubleshoots control cabinets, large and small, high and low voltage electric motors, light poles, switches, cables, controllers, electronic equipment, and/or runway lighting, Navaids, and electrical distribution panels in accordance with the national electrical code * Reviews submitted electrical blueprint diagrams and draws blueprints of manufactured electrical systems * Sets up, troubleshoots, repairs, and dismantles electrical/mechanical systems and equipment. * Installs, operates, and maintains two and three-stage pumping stations of various complexity * Repairs, calibrates, and modifies electronically controlled systems in the field * Troubleshoots faulty and damaged electrical and electronic equipment * Diagnoses and repairs complex electrical and electronic systems and modifies during emergencies * Establishes and maintains service and circuit lines * Assists in troubleshooting, testing, and problem diagnosis of electrical controls, motors, motor starters, and Maintenance Monitor Computer (MMC) * Maintains a 13,200 voltage distribution system that includes transformers, switchgear and motor control centers * Responsible for 24 hour operation of airfield electrical and electronic systems to comply with FAA Part 139 requirements * Reports and corrects violations of the national electrical code * Operates a variety of light and heavy automotive equipment * Purchases major equipment and maintains inventory control of repair stock and supplies for equipment * Makes time and cost material estimates to upgrade electrical/electronic systems * Ensures compliance of safety practices and procedures on worksite * Keeps various log books and records of repairs and completed tasks and processes work orders * Inspects work performed by contractors to ensure electrical codes are met * Uses megohmmeter, amprobe, multimeter, ground fault locator and various other electrical testing devices * Performs preventive maintenance, repair and emergency response on all electrical systems * Prepares various reports and maintains inventory * May supervise and/or lead a small number of employees in same or lower classifications * Reports to work on a regular and timely basis and performs other duties as assigned. QUALIFICATIONS Education & Experience: Graduation from high school or possession of a General Educational Development Certificate (GED); associates degree preferred; formal electrical education verifiable with a transcript, and five (5) years of progressively responsible experience in electrical construction, maintenance, or quality control assembly and diagnostic work; or an equivalent combination of training and experience. Knowledge, Abilities and Skills: Comprehensive knowledge of the standard practices, materials, tools, and equipment of the electrical trade; good knowledge of electronic circuitry and the principles, tools, and equipment used in its repair and maintenance. Considerable knowledge of the installation, maintenance, repair, and testing of Airport Lighting and Navigational Aid Systems; good knowledge of computer operations; and good knowledge of occupational hazards of the electrical trade and appropriate precautionary measures. Ability to work from blueprints, diagrams, and schematics; ability to locate and repair defects in complex electrical systems. Physical Requirements: Physical requirements include standing and walking; frequent lifting and carrying up to 30 pounds; frequent pulling up to 60 pounds; and occasional lifting and carrying up to 68 pounds; constantly lifts/carries up to 10 pounds; occasional pushing up to 60 pounds; pulling/pushing a maximum force of 100 pounds peak; frequent balancing, bending, reaching, kneeling, feeling, climbing, smelling, and twisting; and vision, speech, and hearing sufficient to perform essential tasks. Licenses and Certifications: Possession of an Electrical Contractor License as issued by the State of Oklahoma and willingness to assign license to Tulsa Airports Improvement Trust. Must possess a valid Oklahoma Class "D" Operator's License. Ability to obtain and maintain eligibility to hold a Security Identification Display Area (SIDA) badge. Working Environment: Working environment is primarily outdoors and occasionally indoors, and in inclement weather. May be exposed to the following: hazardous materials, animal waste/dead animals, flammable liquids, traffic, cramped work areas, suspended catwalk areas, excessive heights, excessive dust, weather/temperature extremes, trench excavations, underground gas/electric/petroleum/water/wastewater lines, rough terrains, cutting/chipping/grinding, sewage, damp/wet surfaces, snow/ice covered surfaces, insect bites, poisonous plants, overhead power lines, confined spaces, high voltages, and high noise areas; and may be required to work overtime and be on 24 hour standby. Note: This job description lists only the primary job duties normally assigned to this position, but does not restrict the performance of other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. Tulsa International Airport Tulsa OK

Associate, Benefits Administrator - Contractor