Associate Banker (Part-Time) - Columbus Southwest Market (Columbus, OH)

Jpmorgan Chase & Co. Galloway , OH 43119

Posted 3 months ago

Associate Banker (Part-Time) - Columbus Southwest Market (Columbus, OH)

Req #: 190113037_3

Location: Galloway, OH, US

Job Category: Branch Banking

Job Description:

At JP Morgan Chase, we have an obsession for taking care of our customers and employees, building lasting relationships and a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting edge financial technology, you'll be front and center representing our brand, and providing superior customer service to offer our customers the best solutions for their financial needs. Here at Chase, you'll have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.

If you are enthusiastic about providing great customer experiences and digitally curious, join our branch family. In addition to providing education and advice tailored to suit our customers financial needs, you'll be able to take ownership of your own career development through a variety of cross-training opportunities and company support.

Job Description:

As an Associate Banker at Chase, you will be at the forefront of delivering an exceptional customer experience by fostering long-lasting, meaningful relationships. You will help customers with everyday transactions, build rapport and introduce them to our One Chase family. You will also teach clients how to use self-service options help them enroll in & use tools so they can bank how, when and where they want. The minimum hourly rate for this job is $15.00 per hour.

Responsibilities:

You'll contribute significantly to the success of the branch and helping customers by:

  • Engaging the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Chase

  • Assisting customers and making clients feel appreciated

  • Helping customers learn how to complete their banking needs whenever, wherever and however they want with self-service options, including the Chase mobile app, Chase.com, and ATMs with expert knowledge in our self-service and digital platform

  • Exhibiting strong customer service skills, presenting consumer-bank focused products and services while proactively educating clients on utilizing available access channels

  • Proactively collaborating with others to help customers

  • Helping build relationships with customers by connecting them with team members who can help them address their financial needs

  • Ensuring financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements

  • Supporting customer with traditional banking needs and complex service transactions putting the customer's needs at the center of everything

  • Providing proactive customer outreach to gauge success and offer new tools to help customers meet their consumer banking and investment goals

Desired Skills:

  • Ability to make personal connections, engage customers, and always be courteous and professional in a team environment

  • Strong desire and ability to influence, educate and connect customers to technology

  • Exudes confidence with clients when sharing product knowledge and solutions

  • Excellent interpersonal communication skills, as well as strong attention to detail and time management

  • Professional, thorough and organized with strong follow-up skills

  • Active listening skills to ensure the best way forward is identified for each customer

  • Ability to learn products, services and procedures quickly and accurately; delivers solutions that make our One Chase products work together

  • Minimum 6 months of customer service experience

  • High school diploma or GED equivalent required

  • To be considered for this role, you may be required to complete a video interview powered by HireVue

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Part Time Event Specialist

Advantage Sales And Marketing, LLC

Posted 3 weeks ago

VIEW JOBS 1/30/2020 12:00:00 AM 2020-04-29T00:00 Summary Part Time Event Specialist Are you outgoing and enjoy interacting with people? If promoting brand awareness through product demonstration sounds appealing, then our Part Time Job is the right fit for you! We are looking for Brand Ambassadors to engage customers by promoting products to increase sales. If you have experience in food services, retail, and/or customer service or simply enjoy interacting with people, then we want to hear from you! Things to consider: * Entry level position * Events are typically 6 hours taking place at various times from Thursday - Sunday * Average employee works 2-3 shifts per week, dependent on Event availability * Based on location, there may be availability for extra shifts throughout the week * Competitive pay rates Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today! What We Offer: * Paid Training and ongoing career development What You'll Do: * Interact in a friendly, enthusiastic, and outgoing manner with management and customers * Generate brand awareness and positive product impressions to increase sales * Assess customers' needs and interests to best recommend products * Set up, break down, product preparation and sampling during in-store demonstrations * Timely completion of all call reports, paperwork, and on-going training Qualifications: * High School Diploma preferred or equivalent job-related experience * Sales and/or customer service experience preferred * Daily Internet/email access and/or smartphone required * Stand comfortably for up to 6 hours a day Advantage Sales And Marketing, LLC Galloway OH

Associate Banker (Part-Time) - Columbus Southwest Market (Columbus, OH)

Jpmorgan Chase & Co.