Associate Banker-Bilingual (Mandarin)

Demonstrate strong customer service skills; assist customers with financial transactions such as cash withdrawals, deposits, transfers, loan/credit card payments, wire transfers and foreign currency exchange All potential applicants are encouraged to scroll through and read the complete job description before applying. Document large deposit over Currency Transaction Reports Identify fraudulent activity to prevent potential loss to the bank Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements Maintain strong relationships with existing customers and cultivate new customer relationships Cross sell and refer products (wealth management, mortgage) that fit customers’ needs Have strong knowledge in using digital resources and technologies to optimize clients’ digital banking experience Is confident in educating clients on conducting banking transactions online, via mobile app and self-service portals Qualifications High school diploma or general education degree (GED) required; Bachelor’s degree highly preferred 1 year of recent customer service and cash handling experience 1 year of previous teller / new account experience in a banking institution preferred Ability to learn products, services, and procedures quickly and accurately Excellent customer service skills Strong attention to details and time management skills Proficiency in Microsoft Word and Excel Flexibility to work on weekends when needed Job Type:

Full-time Pay: $17.00 - $18.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental Pay: Bonus pay Education: High school or equivalent (Preferred) Work Location:

One location Work Remotely: No Work Location: In person