Would you like to join a team of physical security professionals and conduct security operations in Amazon Web Services (AWS) spaces across the globe? The AWS Security Operations Center (SOC) is looking for motivated individuals to work as Associate AWS SOC Analyst that embodies Amazon's 14 leadership principles and especially strong in Customer Obsession, Bias for Action, and Earns Trust.
As an Associate AWS SOC Analyst, you will employ physical security strategies and procedures in accordance with service level agreements concerning AWS security processes. You will work within the AWS SOC while responding to physical security events affecting or threatening AWS physical infrastructure, associates, operations, and assets worldwide.
Daily responsibilities include physical access control administration, monitoring physical access control systems, data entry, and dispatching when necessary. You will also manage email, phone communications, generate and/or manage trouble tickets, handle incoming chats, and provide technical support to customers.
The successful candidate must have a proven record of accomplishment of customer service, possess excellent verbal and written communication skills, and demonstrate good judgment while multi-tasking. The candidate will also be able to follow SOC tasks, procedures, and utilize discretion when dealing with sensitive information. The AWS SOC is a 24/7/365 operation and shift work will be required to include nights, weekends and holidays.
We are seeking motivated team members with a willingness to learn and backgrounds in physical security and conducting operations in related areas such as security operations centers, security dispatch centers, military or law enforcement. The Associate Support Engineer is a core element of the AWS SOC, so if you would like to be part of a bar-raising physical security team, join us!