Associate Applications Analyst

Children's Healthcare Of Atlanta Atlanta , GA 30345

Posted 3 months ago

Location: Park West

Requisition #: 36659


Children's Healthcare of Atlanta is hiring an Associate Applications Analyst to join our permanent team! The Associate Applications Analyst support the Applications Analyst with Epic implementations and supports clinical technology applications for the Children's Healthcare of Atlanta user community. Advocates for user needs and coordinates support requests within Information Systems & Technology. Delivers clinically and technically sound solutions for customer technology needs. Facilitates communication between Information Systems & Technology and clinical end user patient care departments, vendors, and technical experts.


  • College degree in Technology or equivalent experience


  • Any technical certifications are highly preferred but not required


  • No minimum experience required


  • Experience in implementing or supporting clinical information systems and/or advanced computer skills

  • Experience in a healthcare setting

  • Competent use of Microsoft Office (e.g., Outlook, Excel, Word) with SharePoint experience

  • Experience working in a technical environment


  • Proven strong oral and written communication skills

  • Proven organizational, problem-solving, analytical, and time management skills

  • Strong interpersonal skills to interact positively and productively with teams across organizational lines

  • Creative problem-solver with strong focus on achieving objectives within prescribed timelines while maintaining quality standards and organization requirements

  • Flexibility to manage multiple initiatives and shift priorities based on business needs


  • Develops business partner relationships with service lines, departments, individuals, and coworkers by participating in meetings, performing rounds in their operational areas, and developing an in-depth knowledge of their systems, applications, processes, workflows, and people.

  • Provides and participates in technical support services (e.g., file maintenance, optimization, break-fixes, updates, implementations, upgrades) for Epic and other applications, develops strong/positive relationships with application vendors, and provides on-call coverage as scheduled.

  • Works with end users to navigate the project request process and participates in project assessments.

  • Ensures compliance with Information Systems & Technology, Children's Healthcare of Atlanta, Joint Commission, and Health Insurance Portability and Accountability Act guidelines, policies, procedures, and other regulatory guidelines.

  • Adheres to prescribed service level agreements, change management processes, time reporting, status reporting, and documentation requirements.

  • Remains current on Epic new version training for all applicable certifications.


Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.

Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.


Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance


  • Occasionally (activity or condition exists up to 1/3 of time)


  • Occasionally (activity or condition exists up to 1/3 of time)


  • Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.


  • Occasionally (activity or condition exists up to 1/3 of time)


  • Occasionally (activity or condition exists up to 1/3 of time)


  • Frequently (activity or condition exists from 1/3 to 2/3 of time)


  • Occasionally (activity or condition exists up to 1/3 of time)


  • Occasionally (activity or condition exists up to 1/3 of time)


Some potential for exposure to blood and body fluids

About Us:

Children's Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children's is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 27 neighborhood locations and a total of 638 beds, Children's is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children's offers access to more than 70 pediatric specialties and programs and is ranked among the top children's hospitals in the country by U.S. News & World Report.

Children's has been ranked on Fortune magazine's list of "100 Best Companies to Work For" for fourteen consecutive years and named one of the "100 Best Companies" by Working Mother magazine. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country. Connect to our mission of making kids better today and healthier tomorrow.

Have questions about the recruitment process? Check out What to Expect.

Address: 2800 Century Pkwy NE, Atlanta, GA 30345

Function: Information Technology

  • Business Partnering

Nearest Major Market: Atlanta

Job Segment: EMR, Information Systems, Patient Care, Developer, Pediatric, Healthcare, Technology

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Associate Applications Analyst

Children's Healthcare Of Atlanta