Presidio is a leading North American IT solutions provider focused on Digital Infrastructure, Cloud and Security solutions to create agile, secure infrastructure platforms for middle-market customers. We deliver this technology expertise through a full life cycle model of professional, managed, and support services including strategy, consulting, implementation and design. By taking the time to deeply understand how our clients define success, we help them harness technology advances, simplify IT complexity and optimize their environments today while enabling future applications, user experiences, and revenue models. As of June 30, 2018, we serve approximately 8,000 middle-market, large, and government organizations across a diverse range of industries. Approximately 2,900 Presidio professionals, including more than 1,600 technical engineers, are based in 60+ offices across the United States in a unique, local delivery model combined with the national scale of a $2.8 billion dollar industry leader. We are passionate about driving results for our clients and delivering the highest quality of service in the industry. Presidio is majority owned by affiliates of investment funds managed by affiliates of Apollo Global Management, LLC (NYSE:APO).
We have an exciting opportunity for an entry level Associate Account Manager to join our team in our NYC location. This individual will be responsible for supporting the Presidio Sales team with business development, new account acquisition, achieving sales targets, and maintaining high levels of customer satisfaction within an assigned territory by developing business relationships with manufacturers inside sales teams. Important activities include anticipating manufacturer needs by proactively gauging their requirements, responding to requests, preparing proposals, and developing solutions from available offerings.
Sales Execution: Work to support the following activities:
Execute sales strategy by identifying manufacturer needs and selling the appropriate hardware and company services
Develop business through multiple marketing and sales techniques including but not limited to cold calling, conducting in person meetings, and partnering with vendors or manufactures
Maintain a targeted understanding of customers' business showing the ability to establish needs, buying cycles, and creating strong relationships to effectively drive sales and repeat business
Meet or exceed annual sales top line revenue and margin goals as defined by management.
Drive profitably and grow revenue for target accounts in partnership with inside sales team
Adhere to sales process including but not limited to pipeline development and accurate forecasting via internal tools
Performs extensive proposal writing and prepares sales information for customers
Account Management: With support from a manager to work directly with partners to support the following activities:
Manage individual sales objectives to include sales orders and billing activities to support quarterly goals.
Manage on-going customer account relationship to include updating account information in company systems and resolving customer satisfaction issues.
Work with inside sales team to ensure that quotes are provided and order requests are processed accurately and with engineering team to accurately scope projects.
Manage past due invoice resolution with accounting to ensure proper collections.
Develop and maintain solid business relationships within the various decision-makers and influencers at all levels at each target account
Understand each target customer's business model, map their organization and identify their unique technology needs
Strategic Planning & Presentation: With support from a Senior Account Manager work directly to support the following activities:
Performs deep analysis of account base including "heat maps" to determine key areas of opportunities
Develop & execute marketing and business plans to drive revenue and profits
Work with sales leadership and team to provide feedback, develop specific vendor relationships, advance new company initiatives and mentor new employees to enhance all aspects of the sales strategy
Attends monthly/quarterly account planning/penetration sessions with our strategic manufacturing partners' AMs
Presents a Quarterly Business Review (QBR) to Sales/Ops Manager each quarter which will focus on past performance and expectations of current quarter, analysis of pipeline, key wins, and personal improvement goals
Provide in-depth customer technology roadmap and collaboratively work with inside Account Manager to uncover new sales opportunities
Develop partnerships with Vendor Field Sales Representatives and optimize the joint selling opportunities within the territory
Use quarterly forecasting and pipeline management to manage sales growth
Collaborate on sales strategies, discuss account trends, advise changes within accounts and coordinate quotes and sales opportunities with Account Managers on an as-needed and weekly basis
Bachelor's Degree or equivalent experience or Military experienced required.
1-3 years of sales experience is preferred; 1-3 years of outside technology sales experience (customer facing) is preferred. High performing Associate AMs have the demonstrated ability to overcome obstacles, achieve sales goals, and articulate ideas clearly and concisely in a variety of settings
Excellent sales skills including proficiency of the English language, assertive, empathetic, flexible, strong customer service, active listener, persuasive ,polished presenter and service orientation focus
Outstanding communication and organizational skills
Self-starter with ability to build relationships, communicate product knowledge, and close deals quickly
Ability to solve problems, with critical thinking, judgment, and strong decision-making skills
Strong collaboration skills and ability to work closely and effectively with members across departments and at all levels of the organization
Candidate with prior experience selling technology solutions for Cisco, IBM, Microsoft, HP or EMC a plus but nor required
Presidio, Inc. is an Equal Opportunity/Affirmative Action Employer/ VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.
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RECRUITMENT AGENCIES PLEASE NOTE: Presidio has a strict PSL in place and will only accept applications from agencies/business partners that have been invited to work on this role through the Presidio portal. Candidate Resumes/CV's not submitted through the Presidio portal or submitted directly to Hiring Managers will be considered unsolicited and will be treated as gifts and no fee will be payable. Thank you for your cooperation.