Associate Account Manager (New York, NY)

Presidio, Inc. New York , NY 10007

Posted 1 week ago

Presidio is a leading North American IT solutions provider focused on Digital Infrastructure, Cloud and Security solutions to create agile, secure infrastructure platforms for middle-market customers. We deliver this technology expertise through a full life cycle model of professional, managed, and support services including strategy, consulting, implementation and design. By taking the time to deeply understand how our clients define success, we help them harness technology advances, simplify IT complexity and optimize their environments today while enabling future applications, user experiences, and revenue models. As of June 30, 2018, we serve approximately 8,000 middle-market, large, and government organizations across a diverse range of industries. Approximately 2,900 Presidio professionals, including more than 1,600 technical engineers, are based in 60+ offices across the United States in a unique, local delivery model combined with the national scale of a $2.8 billion dollar industry leader. We are passionate about driving results for our clients and delivering the highest quality of service in the industry. Presidio is majority owned by affiliates of investment funds managed by affiliates of Apollo Global Management, LLC (NYSE:APO).

We have an exciting opportunity for an entry level Associate Account Manager to join our team in our NYC location. This individual will be responsible for supporting the Presidio Sales team with business development, new account acquisition, achieving sales targets, and maintaining high levels of customer satisfaction within an assigned territory by developing business relationships with manufacturers inside sales teams. Important activities include anticipating manufacturer needs by proactively gauging their requirements, responding to requests, preparing proposals, and developing solutions from available offerings.

Key Responsibilities:

Sales Execution: Work to support the following activities:

  • Execute sales strategy by identifying manufacturer needs and selling the appropriate hardware and company services

  • Develop business through multiple marketing and sales techniques including but not limited to cold calling, conducting in person meetings, and partnering with vendors or manufactures

  • Maintain a targeted understanding of customers' business showing the ability to establish needs, buying cycles, and creating strong relationships to effectively drive sales and repeat business

  • Meet or exceed annual sales top line revenue and margin goals as defined by management.

  • Drive profitably and grow revenue for target accounts in partnership with inside sales team

  • Adhere to sales process including but not limited to pipeline development and accurate forecasting via internal tools

  • Performs extensive proposal writing and prepares sales information for customers

Account Management: With support from a manager to work directly with partners to support the following activities:

  • Manage individual sales objectives to include sales orders and billing activities to support quarterly goals.

  • Manage on-going customer account relationship to include updating account information in company systems and resolving customer satisfaction issues.

  • Work with inside sales team to ensure that quotes are provided and order requests are processed accurately and with engineering team to accurately scope projects.

  • Manage past due invoice resolution with accounting to ensure proper collections.

  • Develop and maintain solid business relationships within the various decision-makers and influencers at all levels at each target account

  • Understand each target customer's business model, map their organization and identify their unique technology needs

Strategic Planning & Presentation: With support from a Senior Account Manager work directly to support the following activities:

  • Performs deep analysis of account base including "heat maps" to determine key areas of opportunities

  • Develop & execute marketing and business plans to drive revenue and profits

  • Work with sales leadership and team to provide feedback, develop specific vendor relationships, advance new company initiatives and mentor new employees to enhance all aspects of the sales strategy

  • Attends monthly/quarterly account planning/penetration sessions with our strategic manufacturing partners' AMs

  • Presents a Quarterly Business Review (QBR) to Sales/Ops Manager each quarter which will focus on past performance and expectations of current quarter, analysis of pipeline, key wins, and personal improvement goals

  • Provide in-depth customer technology roadmap and collaboratively work with inside Account Manager to uncover new sales opportunities

  • Develop partnerships with Vendor Field Sales Representatives and optimize the joint selling opportunities within the territory

  • Use quarterly forecasting and pipeline management to manage sales growth

  • Collaborate on sales strategies, discuss account trends, advise changes within accounts and coordinate quotes and sales opportunities with Account Managers on an as-needed and weekly basis

Required Skills:

  • Bachelor's Degree or equivalent experience or Military experienced required.

  • 1-3 years of sales experience is preferred; 1-3 years of outside technology sales experience (customer facing) is preferred. High performing Associate AMs have the demonstrated ability to overcome obstacles, achieve sales goals, and articulate ideas clearly and concisely in a variety of settings

  • Excellent sales skills including proficiency of the English language, assertive, empathetic, flexible, strong customer service, active listener, persuasive ,polished presenter and service orientation focus

  • Outstanding communication and organizational skills

  • Self-starter with ability to build relationships, communicate product knowledge, and close deals quickly

  • Ability to solve problems, with critical thinking, judgment, and strong decision-making skills

  • Strong collaboration skills and ability to work closely and effectively with members across departments and at all levels of the organization

  • Candidate with prior experience selling technology solutions for Cisco, IBM, Microsoft, HP or EMC a plus but nor required

  • Presidio, Inc. is an Equal Opportunity/Affirmative Action Employer/ VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.

To read more about employment discrimination protections under federal law, please visit:

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance.

Presidio, Inc. is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services; please provide priority referrals to

RECRUITMENT AGENCIES PLEASE NOTE: Presidio has a strict PSL in place and will only accept applications from agencies/business partners that have been invited to work on this role through the Presidio portal. Candidate Resumes/CV's not submitted through the Presidio portal or submitted directly to Hiring Managers will be considered unsolicited and will be treated as gifts and no fee will be payable. Thank you for your cooperation.


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Associate Account Manager (New York, NY)

Presidio, Inc.