Associate Account Manager / Account Manager

U.S. News & World Report is a multifaceted digital media company dedicated to helping citizens, consumers, business leaders and policy officials make important decisions in their lives.

We publish independent reporting, rankings, data journalism and advice that has earned the trust of our readers and users for nearly 90 years. Our platforms on usnews.com include Education, Health, Money, Travel, Cars, News and 360 Reviews.

We reach more than 40 million people monthly during moments when they are most in need of expert advice and motivated to act on that advice directly on our platforms. Our signature franchises include our "Best" series of consumer guides on colleges, graduate schools, hospitals, diets, cars, financial services and more.

These guides provide an easy-to-digest list for consumers to better understand and compare when making their decisions. We continue to publish annual guides of the authoritative Best Colleges and Best Hospitals rankings on our website and in print. And our U.S. News Live flagship conferences highlight important national conversations including Healthcare of Tomorrow and Healthiest Communities.

We believe in having a broad range of talent and backgrounds at U.S. News. We strive to maintain a welcoming workplace where everyone is given an opportunity to succeed and contribute to their fullest. Learn more about our Diversity, Equity and Inclusion initiative.

Your role in helping us shape the future:

U.S. News & World Report is hiring an Account Manager/Associate Account Manager who will partner with our sales team and our partners to ensure the long-term success of our higher-education branding and recruitment marketing solution.

This hands-on role is ideal for someone with a strong background in client relations and account management. The ideal candidate is self-motivated with an entrepreneurial attitude.

This position will directly contribute to the success of a growing revenue stream at U.S. News.

Are you up to the challenge?

• Coordinate with the Account Executives, and other U.S. News teams to interact with education clients. Build strong relationships with our clients to ensure client satisfaction and success.

• Responsible for onboarding new clients by collecting assets and troubleshooting the set up of campaigns.

• Monitor campaign performance and provide clients with regular campaign reporting.

• Thoroughly prepare for QBRs and other client calls and lead the conversation by sharing campaign performance insights as well optimization suggestions.

• Initiate upsell opportunities and work with clients on subscription renewals. Achieve exceedingly high renewal rates.