Assoc. Manager, Service Reliability Engineering

Job Title

Assoc. Manager, Service Reliability Engineering

Position Title: Associate Manager DevOps & Platform Enablement:

Position type: Permanent

Location: Bogota, Colombia

Job ID: R16758

About Your Business Area/Department:

The mission of DevOps & Platform Enablement organization is to provide transversal services to various development teams and organizations in the Airport & Airline Operations products.

Our goal is to enable our development teams to develop and implement new products and new functionalities in an efficient and autonomous way.

Therefore, we are ensuring that the platform at the base of our products can be consumed in a secure, stable and resilient manner - with the least overhead to develop and meeting both performance requirements and financial constraints.

The key projects we are working on are the transparent migration of our services from an on-premises datacenter to the public cloud and the implementation of new customers.

Summary of the role:

Your responsibility is to lead & support a team of Service Reliability, DevOps & Platform Engineers responsible for taking care of specific working packages in our major projects (public cloud migration, major customer implementations).

Your team is responsible for supporting the run & evolution of our mission critical services in parallel with project execution. You will be accountable for stability, security and resiliency with a strong focus on platform & tooling components.

In this role you'll:

You will take care of all people management activities for your team, focusing on evolving the skillset of your team by creating development plans per individual, coaching team members and assignment of tasks, work packages and roles. You are taking accountability for the delivery performance of your team.

You will be working closely together with our development teams and platform providers, striving to continuously improve the way we're working. Optimizing value streams end-to-end is part of your DNA.

You are an active player in a globally distributed organization and your strong communication skills enable you to coordinate with your colleagues, team and all involved stakeholders efficiently.

About the ideal candidate:

• People leader with capability to work with technical leaders and technical experts from various areas (Development, SRE, DevOps, Platform).

• Minimum 2-3 years people management experience.

• Experience or strong aspirations to work in a globally distributed leadership team, with colleagues in other locations world-wide.

• Experience in SRE, DevOps and/or Platform Engineering or as a Software Engineer.

• Technical experience with tools from the CNCF landscape would be a plus.

• Experience with at least one public cloud provider (AWS, Azure, GCP) would be a plus.

• Experience with Agile methodologies would be a plus.

What we can offer you:

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.

• Hybrid working model providing flexibility.

• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.

• Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process:

The application process takes no longer than 10 minutes!

Create your candidate profile, upload your Resume/CV and apply today!

Working at Amadeus, you will find

A critical mission and purpose

• At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn

• Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment

• Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer

• Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model

• We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community

• We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company

• Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.